QuikPAY Guide

Electronic statements are issued and payments are collected by the Office of the Bursar through the QuikPAY® electronic billing and payment system. A student may choose to set up an "Authorized Payer", usually a parent or guardian, who may then view and/or pay the student's bill. However, students are ultimately responsible for the timely payment of their bursar bill.

Before a parent or guardian may begin using QuikPAY, their student must set them up as an "Authorized Payer". Please see the step-by-step instructions "Setting Up an Authorized Payer".

If an authorized payer loses their password or needs to have their password reset, their student can reset their password through QuikPAY. Please see the step-by-step instructions "Resetting an Authorized Payer's Password".

QuikPAY allows the student and their authorized payers to:

Viewing A Statement

Statements may be viewed by the student and any authorized payers set up by the student through QuikPAY.

As a student
  1. Login to OneStart at https://onestart.iu.edu.
  2. Click the "Login" button.
  3. Enter your username and passphrase.
  4. Click the "Login" button.
  5. Choose the Services tab at the top of your main menu.
  6. Click "Student Self-Service" on the left hand menu.
  7. Click "View/Pay Bursar Bill" under Services and Information in the Financial section.
  8. Choose "View Accounts" from the QuikPAY menu on the left of the screen.
  9. Click the "Most Recent Statement" link.
  10. Click on the "Printable Statement" (PDF) option to print a copy of your current statement.

Note: You may view activity that has occurred since the current statement was processed by choosing the "Account Status" option from the "View Accounts" menu. For example, if you are expecting a credit but it did not show on your bill, you can check "Account Status" to see if the credit has been applied to your bursar account.

As an authorized payer
  1. Access OneStart at https://onestart.iu.edu.
  2. Choose "Authorized Payer Access" under the QuikPAY section in the left column. You will then be routed to the QuikPAY login page.
  3. Log in to QuikPAY using your QuikPAY Login Name and Password.
  4. Choose "View Accounts" from the menu on the left of the screen.
  5. Click the "Statement History" link.
  6. Click the "Detail" magnifying glass next to the statement you wish to view or print.

Note: You may view activity that has occurred since the current statement was processed by choosing the "Account Status" option from the "View Accounts" menu. For example, if you are expecting a credit but it did not show on your bill, you can check "Account Status" to see if the credit has been applied to your bursar account.


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Viewing Past Statements

As a student
  1. Login to OneStart at https://onestart.iu.edu.
  2. Click the "Login" button
  3. Enter your username and passphrase.
  4. Click the "Login" button.
  5. Choose the Services tab at the top of your main menu.
  6. Click "Student Self-Service" on the left hand menu.
  7. Click "View/Pay Bursar Bill" under Services and Information in the Financial section.
  8. Choose "View Accounts" from the QuikPAY menu on the left of the screen.
  9. Click the "Statement History" link.
  10. Click the "Detail" magnifying glass next to the statement you wish to view or print.
As an authorized payer
  1. Access OneStart at https://onestart.iu.edu.
  2. Choose "Authorized Payer Access" under the QuikPAY section in the left column. You will then be routed to the QuikPAY login page.
  3. Log in to QuikPAY using your QuikPAY Login Name and Password.
  4. Choose "View Accounts" from the menu on the left of the screen.
  5. Click the "Statement History" link.
  6. Click the "Detail" magnifying glass next to the statement you wish to view or print.

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Make an Electronic Payment

As a student
  1. Login to OneStart at https://onestart.iu.edu.
  2. Click the "Login" button.
  3. Enter your username and passphrase.
  4. Click the "Login" button.
  5. Choose the Services Tab at the top of your main menu.
  6. Click "View/Pay Bursar Bill" under Services and Information in the Financial section. You will then be routed to the main menu of your QuikPAY account.
  7. Choose "Make Payment" from the menu on the left of the screen.
  8. Click "Pay" next to the account for which you wish to make payment. You will be routed to the "Enter Payment Amount" screen.
  9. Enter the amount you wish to pay in the "Payment Amount" box.
  10. Select the payment method or profile from the drop down box. (See "Set Up a Payment Profile" on this page).
    • Pay from a profile you have established: use the drop down box and select the correct profile.
    • Complete a one-time eCheck payment and not save your information: use eCheck in the field.
  11. Click "Continue" once you have completed those two fields.
  12. If you selected a saved payment profile as the method of payment, you will see the "eCheck Payment Confirmation screen and it will display the payment amount and the information from the profile (except for your bank account number which is stored confidentially).
    1. Click "Cancel" if you do not want to make the payment, or if you wish to change the amount.
    2. Click "Confirm" to complete the payment.
    3. Read the statement at the bottom of this page to which you are agreeing by confirming the transaction.
    4. Once the payment is confirmed, a "Payment Receipt" screen will appear, listing your confirmation number. You may print the receipt for your records. This payment is recorded in your online payment history.
  13. If you selected a one time eCheck payment as the method of payment, you will see the "Provide eCheck Information" screen.
    1. Enter the appropriate information in the boxes. For questions concerning where to obtain information from your check, click the box next to that field.
      • When you are making a payment and enter eCheck information, you have the option of saving that information as a profile for future use.
      • Name the profile and check the box by "Save Payment Profile". This profile will be available in the drop down box as a method of payment and is available for editing through the "Payment Profile" page.
    2. Click "Continue" once all the information has been entered.
    3. Read the statement at the bottom of this page to which you are agreeing by confirming the transaction.
    4. Review all information for accuracy on the "eCheck Payment Confirmation" screen and click Confirm.
      • If you do not want to make the payment or you wish to change the payment amount click "Cancel".
      • If you need to edit some of the eCheck information click the "Edit" button and make the appropriate changes.
    5. Once the payment is confirmed, a "Payment Receipt" screen will appear, listing your confirmation number. You may print the receipt for your records. This payment is recorded in your online payment history.
As an authorized payer
  1. Access OneStart at https://onestart.iu.edu.
  2. Choose "Authorized Payer Access" under the QuikPAY section in the left column. You will then be routed to the QuikPAY login screen.
  3. Log in to QuikPAY using your QuikPAY Login Name and Password.
  4. Choose "Make Payment" from the menu on the left of the screen.
  5. Enter the amount you wish to pay in the "Payment Amount" box on the "Enter Payment Amount" screen.
  6. Select the payment method or profile from the drop down box. (See "Set Up a Payment Profile" on this page).
    • If you wish to pay from a profile you have established, use the drop down box and select the correct profile.
    • If you wish to complete a one-time eCheck payment and not save your information, click "eCheck" in the field.
  7. Click the "Continue" button.
  8. if you selected a saved payment profile as the method of payment, you will see the "eCheck Payment Confirmation" screen next and it will display the payment amount and the information from the profile (except for your bank account number which is stored confidentially).
    1. Click "Cancel" if you do not want to make the payment, or if you wish to change the amount.
    2. Click "Confirm" to complete the payment.
    3. Read the statement at the bottom of this page to which you are agreeing by confirming the transaction.
    4. Once the payment is confirmed, a "Payment Receipt" screen will appear, listing your confirmation number. You may print the receipt for your records.
    5. This payment is recorded in your on line payment history.
  9. If you selected a one time eCheck payment as the method of payment, you will see is the "Provide eCheck Information" screen.
    1. Enter the appropriate information in the boxes. For questions concerning where to obtain information from your check, click the box next to that field.
    2. When you are making a payment and enter eCheck information, you have the option of saving that information as a profile for future use.
    3. Name the profile and check the box by "Save Payment Profile". This profile will now be available in the drop down box as a method of payment and is available for editing through the "Payment Profile" page.
    4. Click "Continue" once all the information has been entered.
    5. Read the statement at the bottom of this page to which you are agreeing by confirming the transaction.
    6. Review the all information is correct on the "eCheck Payment Confirmation" screen and click "Confirm".
      • Click "Cancel" if you do not want to make the payment or you wish to change the payment amount.
      • Click the "Edit" button and make the appropriate changes if you need to edit some of the eCheck information.
    7. Once the payment is confirmed, a "Payment Receipt" screen will appear, listing your confirmation number. You may print the receipt for your records. This payment is recorded in your online payment history.

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Reprint Receipts (QuikPAY Payments Only)

As a student
  1. Login to OneStart at https://onestart.iu.edu.
  2. Click the "Login" button.
  3. Enter your username and passphrase.
  4. Click the "Login" button.
  5. Choose the Services Tab at the top of your main menu.
  6. Click "View/Pay Bursar Bill" under Services and Information in the Financial section. You will then be routed to the main menu of your QuikPAY account.
  7. Click "Transaction History" from the menu on the left of the screen. You will be directed to "Online Transaction History" which lists all QuikPAY payments made on your bursar account. Note: If an authorized payer is using this function, only payments made by that payer will be seen.
  8. Click the "Detail" button next to the receipt you wish to see.

The payment "Transaction Details" page will be displayed and you may print a copy of this receipt at any time.

As an authorized payer
  1. Access OneStart at https://onestart.iu.edu.
  2. Choose "Authorized Payer Access" under the QuikPAY section in the left column. You will then be routed to the QuikPAY login page.
  3. Log in to QuikPAY using your QuikPAY Login Name and Password.
  4. Click "Transaction History" from the menu on the left of the screen. You will be directed to "Online Transaction History" which lists all QuikPAY payments you have made on your student's bursar account. Note: Authorized payers see only payments made by that payer and only those payments made using QuikPAY.
  5. Click the "Detail" button next to the receipt you wish to see.

The payment "Transaction Details" page will be displayed and you may print a copy of this receipt at any time.


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Set Up a Payment Profile

As a student
  1. Login to OneStart at https://onestart.iu.edu.
  2. Click the "Login" button.
  3. Enter your username and passphrase.
  4. Click the "Login" button.
  5. Choose the Services tab at the top of your main menu.
  6. Click "View/Pay Bursar Bill" under Services and Information in the Financial section. You will then be routed to the main menu of your QuikPAY account.
  7. Click "Payment Profiles" from the menu on the left of the screen.
  8. Click the "Add eCheck Profile" box to add a new profile.
    Note: this screen shows an option of adding a credit card profile, but the Bloomington campus does not accept credit cards. QuikPAY will allow you to set up and save a credit card profile, but it will not be offered as a method of payment on a Bloomington account.
  9. Enter the appropriate information in the boxes when the "Add eCheck Profile" page comes up. For questions concerning where to obtain information from your check, click the box next to that field.
  10. Click "Add" once you have completed all the fields.

    This new profile will now show up on the "Payment Profiles" screen. This profile will also now be an option in the drop down box when you make a payment through QuikPAY. To edit or delete a payment profile, choose the "Payment Profiles" screen and click on the appropriate box next to the profile for which you wish to make the change. When you are making a payment and enter eCheck information, you have the option of saving that information as a profile for future use.

  11. Name the profile and check the box by "Save Payment Profile". This profile will now be available in the drop down box as a method of payment and is available for editing through the "Payment Profile" page.
As an authorized payer
  1. Access OneStart at https://onestart.iu.edu.
  2. Choose "Authorized Payer Access" under the QuikPAY section in the left column. You will then be routed to the QuikPAY login page.
  3. Log in to QuikPAY using your QuikPAY Login Name and Password
  4. Click "Payment Profiles" from the menu on the left of the screen.
  5. Click "Add eCheck Profile" box to add a new profile.
    Note: this screen shows an option of adding a credit card profile, but the Bloomington campus does not accept credit cards. QuikPAY will allow you to set up and save a credit card profile, but it will not be offered as a method of payment on a Bloomington account.
  6. Enter the appropriate information in the boxes when the "Add eCheck Profile" comes up. For questions concerning where to obtain information from your check, click the box next to that field.
  7. Click "Add" once you have completed all the fields.
    This new profile will now show up on the "Payment Profiles" screen. This profile will also now be an option in the drop down box when you make a payment through QuikPAY. To edit or delete a Payment Profile, go to the "Payment Profiles" screen and click on the appropriate box next to the profile for which you wish to make the change. When you are making a payment and enter eCheck information, you have the option of saving that information as a profile for future use.
  8. Name the profile and check the box by "Save Payment Profile". This profile will now be available in the drop down box as a method of payment and is available for editing through the "Payment Profile" page.

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Setting Up an Authorized Payer (Student Only)

  1. Login to OneStart at https://onestart.iu.edu.
  2. Click the "Login" button.
  3. Enter your username and passphrase.
  4. Click the "Login" button.
  5. Choose the Services tab at the top of your main menu, if your page does not default to this tab.
  6. Click "View/Pay Bursar Bill" under Student Information Snapshot, Bursar Account Status.
  7. Click "Authorize Payers" on the QuikPAY menu.
  8. Click the "Add New" box to add a new payer.
  9. Enter the appropriate information in the boxes when the "Add Authorize Payer" page comes up.
    Note: the login name and password fields are case sensitive. This password is temporary.
  10. Click "Add" once you have entered the information.

This new payer will now show up on the "Authorized Payer" screen. Relay the login and password to the payer so s/he can use the unique login to access your account. To edit or delete an Authorized Payer, go to the "Authorized Payer" screen and click on the appropriate box next to the payer for whom you wish to make the change.

An e-mail message will be sent to the authorized payer containing their login information. For security purposes the temporary password will not be included in this message. When the authorized payer logs in the first time, the system will require the password to be changed.

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Reset an Authorized Payer's Password

As a student

If your authorized payer forgets his/her password, you can request a new one by clicking on the "Reset Password" button on QuikPAY. Doing so will generate a new, temporary password that will be e-mailed directly to the authorized payer.

  1. Login to OneStart at https://onestart.iu.edu.
  2. Click the "Login" button.
  3. Enter your username and passphrase.
  4. Click the "Login" button.
  5. Choose the Services tab at the top of your main menu.
  6. Click "View/Pay Bursar Bill" under Services and Information in the Financial section.
  7. Select the "Authorized Payers" link from the menu on the left side.
  8. Click the "Edit" button next to the authorized payer profile that you wish to change.
  9. Press "Reset Password".

An email message that includes the temporary password will be sent to the authorized payer.

Authorized Payer

If you know your login name, enter it and then click on "Forgot Password". When your password is reset by you or your student, a new temporary password will be e-mailed directly to you. Once you receive your temporary password, follow these steps to change your password:

  1. Log in to QuikPAY at https://onestart.iu.edu. (or click the web link included in the email) Use your existing QuikPAY Login Name and the temporary Password received in the e-mail. You will be directed to a new screen to create a permanent password.
  2. Change your temporary password to a new password of your choosing:
    1. Enter the temporary password as the "Old Password".
    2. Enter a new password ("New Password").
    3. Enter your new password again ("Confirm New Password").

Note your new password for future reference. Remember that passwords and user names are case sensitive, so they must be entered exactly as they were when they were set up.


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