An e-mailed question is most quickly answered when it includes all pertinent information, such as student University ID(s) and a thorough description. Please do not include sensitive information such as social security numbers, credit card numbers, or bank account numbers. Client Service Representatives will not ever need, nor will they ever ask for this type of information.

• Use the e-mail contact form
• E-mail us directly at bursar@indiana.edu

Fax (812) 855-7535 anytime.

Our campus address is Franklin Hall 011. Walk-in hours are from 9 a.m. to 4 p.m. (EDT), Monday through Friday. We are closed on campus holidays, and operate on a restricted schedule over winter break. Office hours will be posted here and on the front page of the web site when operating on a restricted schedule.

Our client service staff is available by phone at (812) 855-2636 between 8 a.m. and 5 p.m. (EDT), Monday-Friday.

Our mailing address is:

Indiana University
Office of the Bursar
Franklin Hall, Room 011
601 East Kirkwood Avenue
Bloomington, IN 47405-1223