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Trip Reimbursements

New Online Travel Reimbursement System

Travel Management Services is pleased to announce that a new online travel reimbursement system is currently being developed.  This will be an integrated system through the OneStart portal that can be utilized by university travelers, arrangers and Fiscal Officers.  Through the new online system, you will be able to submit travel authorizations, request travel payments & reimbursements, access reports and even track your reimbursement status all in one system. 

View a timeline for the system rollout.

  Trip Reimbursements Common Mistakes

Common Mistakes that will Delay Processing of your Travel Reimbursement

The following will result in your request being delayed or returned to you for correction:
  • Missing Receipts - all original receipts must be stapled to the back of your request. If you travel by air and your ticket was not charged to an IU account, the original receipt must accompany your request. Expenses cannot be reimbursed without the original receipt or an exception to poicy form. Exception to policy forms must be used to explain missing receipts or to indicate alternate forms of proof of purchase.
  • Expenses not itemized - a note to "see attached" for expenses is not acceptable. All expenses must be itemized on the reimbursement request.
  • Blank Purpose Section - the purpose of the trip must be explained in adequate detail and all acronyms must be spelled out in full.
  • Blank Personal Time Section - indicate if the trip included personal time. If yes, the dates of personal time must be included on your reimbursement.
  • Missing Signatures - the reimbursement request must be signed by the traveler and by the account manager.
  • Discrepancy between Number of Per Diem Days and the Dates on Lodging Receipt(s) - If you do not have a lodging receipt covering every night of your trip (for example, you stayed 1 night with a friend or business associate) you must complete an exception to policy form and explain the discrepancy or your request cannot be processed.
  • Items other than Room Rate and Taxes Claimed under Lodging - The lodging section must only contain room rate and taxes. Expenses such as business phone calls or hotel parking must be itemized and claimed under "other". Room service or pay-per-view movies will not be reimbursed.


Other Issues:

  • Per Diem - departure time and return time must be indicated in order for per diem to be calculated.
  • Mileage - the FROM and TO sections must be completed if you are claiming mileage. Please Note: mileage for personal car transportation is paid from the employee's work location or from the employees home - whichever is closer to the destination.
  • Hospitality Expenses - expenses relating to entertaining associates cannot be processed as travel reimbursements

 

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Comments: jharner@indiana.edu
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