| Q. |
Does
publicity for events notify potential
attendees how to request information? |
| A. |
Include
the following language in publications:
"Special Assistance: If you have a
disability and need assistance, special
arrangements can be made to
accommodate most needs".
Train staff to respond to any request for
accommodation. Assign staff to be
responsible for this issue. |
|
|
| Q. |
If
your unit has a reception or customer
service area that includes a service
counter, does the counter include an
accessible service point for a person in a
wheelchair? |
| A. |
Either
find an alternative point of service or
modify counter to meet ADA requirements. |
|
|
| Q. |
Do
you provide staff training on how to provide
assistance to persons with disabilities? |
| A. |
Train
staff to explain services to
customers. Assign responsibility for
assisting persons with disabilities to an
individual in your unit as part of their
regular duties. Seek training for this
person if necessary. Ensure that
trained staff is available during hours that
services are provided. Staff needs to
be knowledgeable on the location of the
nearest reserved parking spaces, disability
access with curb cuts to the door,
wheelchair accessible elevators, drinking
fountains and restrooms. |
|
|
| Q. |
Are
evacuation plans posted with your unit's
space and include information for persons
with disabilities? |
| A. |
Contact
Risk
Management to
discuss. Ensure that evacuation
procedures, including procedures for persons
with disabilities, are posted. Train
building supervisors and safety personnel to
provide appropriate assistance when needed. |
|
|
| Q. |
Is
someone in your unit responsible for
monitoring accessibility of space and
keeping abreast of changes in requirements
regarding physical accessibility? |
| A. |
Assign
this responsibility to an individual in your
unit as part of their regular duties.
Seek training for individual if
necessary. For assistance contact the
Bureau of Facilities or Physical
Plant. |
|
|
| Q. |
Are
service animals permitted in areas assigned
to your unit? |
| A. |
Service
animals must be permitted in all areas
except in unusual circumstances.
Contact Affirmative Action for assistance. |
|
|
| Q. |
Does
your unit keep its employee medical records
in a restricted access file? |
| A. |
By
law, records must be separately kept.
Remove medical records and develop a
separate filing system for medical
records. Review policies and
procedures to ensure only those providing
services have access to medical records. |
|
|
| Q. |
Are
opportunity listings and related materials
maintained by your unit accessible to
persons in wheelchairs? |
| A. |
Develop
multiple locations for this information such
as ringed binders, website listings, or
alternative formats. Either provide
materials in alternate formats, such as
large print for job/internship listings or
bulletin board displays, or know where to
get alternative formats if requested. |
