The Purchasing ProcessIndiana University is a state educational facility, and, as such, IU must comply with certain rules and regulations. We are required to keep complete and accurate records on approved forms and to handle all purchases in an organized method. Steps in the Purchasing Process The general pattern for handling purchase orders is as follows:
Selection of Suppliers The Purchasing Department staff is responsible for the selection of reputable, dependable suppliers. If you have not dealt previously with IU, you should write or phone the purchasing contract manager who makes purchases in the your commodity area. New as well as established suppliers should offer competitive prices and continue to act in good faith as far as delivery, adjustments, and other services are concerned. IU tries to retain the good will of all suppliers by dealing fairly with them at all times. Please keep in mind that suppliers are selected two times during the purchasing process:
If you were not one of the suppliers who received a request for quotation, you will not be one of the suppliers considered for the award of the order. Therefore, much of your efforts should first be directed toward getting your company's name on the quotation lists for your commodities. Please keep in mind that Indiana University is committed to providing minority suppliers every opportunity to compete for its business, but you must be persistent. Specifications Occasionally, we must seek professional services from suppliers in developing specifications for equipment and materials. As a general practice, if you quote a substitute or alternate goods or services, you should clearly note the change and provide documentation. If you have a question about this issue, please call the purchasing contract manager before submitting your quotation. Requests for Quotations (Price Requests) In many instances, after we have verified the specifications, requests for quotations (RFQ) or price requests will be sent to a number of competent suppliers. These requests should be completed, signed, and returned as indicated on the price request form. IU considers the pricing information to be binding. You should review the information above under General Information while you are preparing your quotation. Please remember: if you do not submit your response to these requests, you cannot receive orders from IU. A signed purchase order (PO), an automatic purchase order (APO) [both generate a purchase order number], and a procurement card are the only methods of purchase that obligates IU for payment. When an emergency arises, a purchasing contract manager may use the telephone or other means of transmission to place an order. However, a purchase order number is always assigned. You should not accept requests for goods or services without a purchase order number or a valid University credit card. No other method of purchase obligates Indiana University for payment. If you participated in the quotation process but you did not win the order award, you should make an appointment to see the appropriate purchasing contract manager. This will give you:
Invoices A company invoice referencing the Indiana University purchase order number must be submitted to the Accounts Payable department before payment can be made. Correspondence Involving Purchase Orders All correspondence involving purchase orders should be channeled through the Purchasing Department. If you correspond with a person in a department, you should send the appropriate purchasing contract manager a copy of the letter. This is also true about FAXes, telephone calls or emails. Since only Purchasing Personnel are authorized to modify purchase orders, it may be impossible to audit and approve invoices for payment without complete records. You should always refer to the purchase order number on all communications, whether invoice, credit, letter, shipping instructions, facsimile, electronic mail, or personal conversation. Our addresses are:
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