Activity: Lost or Stolen P-Cards Financial Policy: N/A Related Policies: IU Institutional Purchasing Policies http://www.indiana.edu/~purchase/policies/policy_list.html Other Relevant Policies http://www.indiana.edu/~policies Additional Forms: N/A Things to Know: Steps to follow when reporting a lost or stolen P-Card: • Immediately contact GE Capital Financial Lost/Stolen Card Service, available 24 hours a day: at 800.274.7378 (if traveling internationally, call collect 801.464.3232).
• Contact the Campus P-Card manager http://www.indiana.edu/~purchase/pcard/pcard.html so your PCard account profile can be re-established, and a new replacement plastic can be ordered.
• Notify Risk Management at 812-855-9758 and your campus Police Department.
• A replacement card will be reissued upon report of the lost or stolen card to GE Capital Financial. (NO PAPERWORK REQUIRED). This may take 7-10 business days and will be delivered to the billing address on file.
• Upon receipt of the "replacement" P-Card, be sure to activate the new account before initiating use.
• The cardholder should continue to monitor account until all transactions have been reconciled.
• If a lost/stolen P-Card is later found, destroy the card immediately. The card is not functional after being flagged stolen or a new replacement card has been issued.
It is the responsibility of the cardholder or the department head to report a lost or stolen P-Card immediately to GE Capital Financial Lost/Stolen Card Service.
See IU Purchasing Newsletters http://www.indiana.edu/~purchase/newsletter/list.html
