Classroom Support
The following services are available to instructors of courses offering IU credit.
- A central location where instructors can come for assistance and information concerning advanced technology classrooms.
- Regular room checks to ensure the equipment is operating.
- Emergency support.
- Passcodes or keys needed to access the equipment.
- Training for instructors wishing to use equipment in advanced technology classrooms.
- Consultation on how the equipment might be used in instruction.
Access to equipment in advanced technology classrooms is also available to IU affiliated groups for an hourly fee. A classroom technology support specialist will open up the classroom and assist in operating the equipment. Groups wishing to use an advanced technology classroom should first call Classroom Scheduling, 5-2489, to reserve a room. Once a classroom has been reserved, they should call 855-8765, option 2, or e-mail clastech a week in advance.
Training
Classroom Technology Services offers training in the use of installed classroom technology to instructors. One-on-one training sessions are scheduled in the classroom to be used with one of our support specialists. A support specialist will walk you through login and access of the technology, use of the technology, and logout of the technology when finished.
To request training, call 855-8765, option 2, or e-mail clastech. We tailor our training sessions to the needs of individual instructors. When you request training please provide the following information:
- The classroom in which your class is scheduled
- The types of media you wish to use
- The times you are available
If possible, bring samples of the media you intend to use to the training session.
If you wish to use your laptop computer, please let us know the make/model of laptop, the operating system,
if it has an Ethernet port, and the software you intend to run.
Access (Keys and Passcodes)
If you are an instructor registered in a CTS supported classroom, call 855-8765 – option 2 or e-mail clastech to request the passcode and/or keys needed to use equipment in the room.
If you represent a student or other type of group wishing to use installed classroom technology, you must arrange for a Classroom Technology Support Specialist to open up and operate the equipment. Please contact us a week in advance (855-8765 – option 2), e-mail: clastech about availability and rate information.
Special Equipment Requests
If you have any special requests, we will be happy to discuss them and do what we can to meet the request. Here is a sampling of special equipment currently available to instructors using multimedia-equipped classrooms:
- Closed Captioning (for Cable TV or VHS). Please allow a few days' notice (or more, if possible) so that we can make the necessary adjustments.
- Phone conferencing setup (voice only).
- Multi-region DVD player.
- Classroom Technology Services can provide additional equipment upon request.
