Education | Psychoeducational Consultation
G645 | 5807 | Dr. Chuck Ridley


OVERVIEW

The primary focus of this course is on organizations rather than
individuals as the target of analysis, change, and evaluation.  Such a
focus requires an additional set of considerations, conceptions,
intervention strategies, and skills differentiated from traditional
psychological counseling.  Therefore, it is the intention of this
course to highlight consultation as the mode of intervention.  In so
doing, students are expected to become better conceptualizers and
problem-solvers.  Students will learn a variety of micro-consultation
skills to improve work environments, enhance intra-group
relationships, improve communications and productivity, promote
collaborative treatment strategies, and foster better outcomes social
systems clients.  The implicit assumption is that improved
organizational effectiveness will benefit all organizational
stakeholders.

OBJECTIVES

1.  To define consultation as a distinctive modality of change.

2.  To develop an appreciation for open systems theory and
organizational dynamics.

3.  To analyze and synthesize the various models, processes, and
theories of consultation.

4.  To learn a wide range of consultation interventions.

5.  To understand the professionalism of consultation and ethical
considerations.

6.  To develop an interdisciplinary perspective on consultation.

REQUIRED READINGS

Textbook

Doughterty, A.M. (2000). Psychological consultation and collaboration
in the school and community settings (3rd ed.).  Belmont, CA:
Brooks/Cole.

Articles and Chapters

Behring, S. T., & Ingraham, C. L. (1998). Culture as a central
component of consultation: A call to the field. Journal of Educational
and Psychological Consultation, 91(1), 57-72.

Burke, W. W. (1982). Organization development: Principles and
practices. Boston: Little, Brown & Co.
Chapter 4:	AThe organization as a system@
Chapter 16:	AEvaluating Organization Development Efforts@

Dougherty, A. M., Dougherty, L. P. & Purcell, D. (1991). The sources
and management of resistance to consultation. The School Counselor,
38, 178-186.

Egan, G. (1985). The data and tools of needs assessment (chapter 3).
Change agent skills in helping and human services. Monterey, CA:
Brooks/Cole.

Froehle, T. C., & Rominger, R. L. (1993). Directions in consultation
research: Bridging the gap between science and practice. Journal of
Counseling and Development, 71(6), 693-699.
Fuqua, D. R. & Kurpius, D. J. (1993). Conceptual models in
organizational consultation. Journal of Counseling and Development,
71, 607-618.

Gallessich, J. (1985). Toward a meta-theory of consultation. The
Counseling Psychologist, 13(3), 336-354.

Jackson, D. N. & Hayes, D. H. (1993). Multicultural issues in
consultation. Journal of Counseling and Development, 72(2), 144-147.

Katz, D., & Kahn, R. (1978). The social psychology of organizations
(2nd ed.). New York: John Wiley.
Chapter 2:	AOrganizations and the Systems Concept@
Chapter 3:	ADefining Characteristics of Social Organizations@
Chapter 19:	AOrganizational Change@

Kotter, J.P. (March-April, 1995).  Leading Change:  Why Transformation
Efforts Fail.  Harvard Business Review, 59-67.

Kurpius, D. (1985). Consultation interventions: Successes, failures,
and proposals. The Counseling Psychologist, 13(3), 368-389.

Kurpius, D., Fuqua, D., & Rozecki, T. (1993). The consulting process:
A multidimensional approach. Journal of Counseling and Development,
71, 601-606.

Lippitt, G., & Lippitt, R. (1978). The consulting process in action.
San Diego: University Associates.
Chapter 7:	AThe Consultant=s Skills, Competencies, and
Development@
Maguire, T. V. & Miller, J. R. (1982). The professional culture of the
mental health center as a defense against confronting organizational
dysfunction: A case study. Psychotherapy: Theory, Research, and
Practice, 19(1), 18-25.

Morrison, A. & Glinow, M. (1990). Women and minorities in management.
American Psychologist, 45(2), 200-208.

Newman, J. L. (1993). Ethical issues in consultation. Journal of
Counseling and Development, 72(2), 148-158.

Parsons, R. D. (1996). The skilled consultant: A systematic approach
to the theory and practice of consultation. Needham Heights, MA: Allyn
& Bacon.
Chapter 1:	AThe (R)evolution of Consultation@
Chapter 2:	AIntegrating the Various Consultant Roles and
Functions@
Chapter 4:	AWorking Through Resistance@
Chapter 10:	AEthical Concerns and Considerations@

Parsons, R. D., & Meyers, J. (1984). Developing consultation skills: A
guide to training, development, and assessment for human services
professionals. San Francisco: Jossey-Bass.
Chapter 7:	ADirect Assessment of Problems: Level One@
Chapter 8:	AIndirect Assessment and Interventions: Level Two@
Chapter 9:	APromoting Knowledge and Skill Development: Level
Three@

Price Waterhouse Change Integration Team (1995). Better change: Best
practices for transforming your organization. Chicago: Irwin.
Chapter 1:	AThe Basics of Change@
Chapter 2:	ABuilding the Case for Change@
Chapter 8:	AThinking Big, Acting New@
Chapter 9:	AMeasuring Performance@

Ridley, C. R. & Mendoza, D. W. (1993). Putting organizational
effectiveness into practice: The preeminent consultation task. Journal
of Counseling and Development, 72(2), 168-177.

Senge, P. M. (1990). The fifth discipline: The art and practice of the
learning organization. New York: Doubleday.
Chapter 1:	"Give me a lever long enough...and single-handed I can
move the world"
Chapter 2:	"Does your organization have a learning disability?"

Strebel, P. (1996). Why do employees resist change? Harvard Business
Review, May-June, 86-92.

Sue, D. W. (1995). Multicultural organizational development:
Implications for the counseling profession. In Ponterotto, J. G.,
Casas, J. M., Suzuki, L. A. & Alexander, C. M. (Eds.).  Handbook of
multicultural counseling (pp. 474-492). Thousand Oaks, CA: Sage.

Sue, D. W. (1991). A model for cultural diversity training. Journal of
Counseling and Development, 70(1), 99-105.

Wallace, W. A., & Hall, D. L. (1996). Psychological consultation:
Perspectives and applications. Pacific Grove: Brooks/Cole.
Chapter 1:	AIntroduction to Consultation@
Chapter 2:	AStages of Consultation@
Chapter 3:	AConsultation Models and Approaches@
Chapter 5:	AResistance and Reactance to the Consultation Process@
Chapter 11:	AEthical and Legal Dilemmas in Consultation@

Watzlawick, P., Weakland, J., & Fisch, R. (1974). Change: Principles
of problem formation and problem resolution. New York: Norton.
Chapter 1:	AThe Theoretical Perspective@
Chapter 2:	AThe Practical Perspective@
Chapter 7:	ASecond-Order Change@

Weiss, C. H. (1998). Evaluation: Methods for studying programs and
policies. Saddle River, NJ: Prentice Hall.
Chapter 1:	ASetting the Scene@
Chapter 2:	APurpose of Evaluation@
Chapter 14:	AEvaluating with Integrity@

COURSE REQUIREMENTS

Points

1.  Midterm Examination  (October 23, 2001)  100

2.  Research Paper   (Due December 4, 2001)  100

3.  Final Examination: Exam Week  100
										
300

RESEARCH PAPER

Write a paper entitled "A Theory of Consultation."  Write the paper as
though it is a major article to be published in Consulting Psychology
Journal: Practice and Research.  By definition, this paper is
integrative in nature.  You will be graded on your ability to think
independently, cogently, and demonstrate good use of the literature.
At least 15 pages of text is a reasonable expectation for this
assignment.  Failure to submit this assignment on time results in an
automatic one half grade reduction.

READINGS

By December 13, 2001, you are to submit to the instructor a written
statement certifying that you have read all of the required readings
for the course.  Failure to meet this expectation results in an
automatic one half grade reduction.

I, ______________________________, certify that I have read all the
required readings for G645.

Date:______________________

GRADING PROCEDURE

A+		99 - 100%
A		93 - 98%
A-		90 - 92%
B+		85 - 89%
B		80 - 84%
C		75 - 79%
F		Below 75%

Schedule

Week One:	Introduction and Overview

Doughtery (1995), Chapters 1 and 2
Gallessich (1985)
Parsons (1996), Chapters 1 and 2
Wallace & Hall (1996), Chapter 1

Week Two:	Open Systems Theory

Burke (1982), Chapter 4
Katz & Kahn (1978), Chapter 2
Senge (1990), Chapters 1 and 2
Maguire & Miller (1982)

Week Three:	Levels of Analysis of Social Systems

Katz & Kahn (1978), Chapter 3

Week Four:	Design of Organizations

Handout

Week Five:	Organizational Change

Price Waterhouse Change Integration Team (1995), Chapters 1, 2, and 8
Ridley & Mendoza (1993).
Watzlawick, Weakland, & Fisch (1974), Chapters 1, 2, and 7

Week Six:	Resistance to Change

Dougherty, Dougherty, & Purcell (1991)
Parsons (1996), Chapter 4
Strebel (1996)
Wallace & Hall (1996), Chapter 5

Week Seven:	Models of Consultation

Fuqua & Kurpius (1993)
Wallace & Hall (1996), Chapter 3

Week Eight:	Stages of Consultation

Doughtery (1995) Chapters 3, 4, 5, and 6
Wallace & Hall (1996) Chapter 2

Week Nine:	Midterm Examination

Week Ten:	Organizational Interventions (Part I)

Katz & Kahn (1978), Chapter 19
Kurpius (1985)
Kurpius, Fuqua, & Rozecki (1993)

Week Eleven:	Organizational Interventions (Part II)

Handout

Week Twelve:	Micro-Consultation Skills

Lippitt & Lippitt (1978) Chapter 7
Parsons & Meyers (1978) Chapters 7, 8, and 9

Week Thirteen:	Diversity Issues

Behring & Ingraham (1998)
Jackson & Hayes (1993)
Morrison & Glinow (1990)
Sue (1991)
Sue (1995)

Week Fourteen:	Legal and Ethical Issues

Dougherty (1995) Chapter 7
Newman (1993)
Parsons (1996) Chapter 10
Wallace & Hall (1996) Chapter 11

Week Fifteen:		Needs Assessment and Program Evaluation

Egan (1985)
Froehle & Rominger (1993)
Price Waterhouse Change Integration Team (1995) Chapter 9
Weiss (1998) Chapters 1, 2, and 14

Week Sixteen:	Final Examination

CACREP Standards Met

II-J-2-a:	Multicultural and pluralistic trends including
characteristics and concern of diverse groups

II-J-2-b:	Attitudes and behavior based on such factors as age,
race, religious preference, physical disability, sexual orientation,
ethnicity and culture, family patterns, gender, social economic
status, and intellectual ability

II-J-3:	HELPING RELATIONSHIPS - Studies that provide an understanding
of counseling and consultation processes

II-J-3-a:	Counseling and consultation theories including both
individual and systems perspectives as well as coverage of relevant
research and factors considered in applications

II-J-3-c:	Counselor or consultant characteristics and behavior
that influence helping processes including age, gender and ethnic
differences, verbal and nonverbal behavior and personal
characteristics, orientations, and skills