V174 Office Procedures
Instructor: S Pickel

Students learn skills necessary to manage an ophthalmic practice. Lecture topics include letter writing, telephone etiquette, appointment systems, recalls, bookkeeping, payroll records, resume writing, and third-party payment plans. In lab, students learn basic skills in e-mail, word processing, using the Internet, spreadsheets, database management, PowerPoint, optometric software, and developing Web pages.

For information about the Optician/Technician Program, check out the Optician/Technician Program home page.