Business | BUS M 330 Personal Persuasion Strategies and Customer Relationship Management
M330 | ALL | Staff


BUS M 330 Personal Persuasion Strategies and Customer Relationship Management (3
cr.) This course is designed to provide insights into the sales profession by examining
the role of persuasive communication and customer relationship management behaviors,
principles, strategies, and actions. It will provide students an opportunity to
plan, practice, and review those verbal behaviors associated with sales call success
in order to persuade others to think differently regarding ideas, opinions, products,
and services. (pre-req is I-Core if you usually include pre-reqs)