Communication And Culture | Business and Professional Communication
C223 | 1091-1100 | Andrews P.


Spring, 2000
Course Director: Patricia Hayes Andrews

C223 is a course designed to familiarize students with the kinds of
communication behavior commonly occurring within the organizational
context, to assist their awareness and understanding of underlying
communication processes, and to develop in them the skills needed for
effective communication in a variety of organizational settings. Students
in C223 are exposed to theories of leadership, ethics, learning and
persuasion, and group dynamics. The major thrust of the course, however,
is oriented toward the acquisition of communication skills. Thus, C223
students participate in a variety of communication activities, including:
an informational interview (playing the role of interviewer), an
employment interview (playing both roles of interviewer and interviewee),
a sales presentation to the class, a proposal presentation in a board room
setting, and a team presentation to the class. By so doing, they develop
skills in gathering information through probing interviews; communicating
persuasively, asking good questions, and making sound decisions in
employment interviews; speaking persuasively in both small group and
public settings; and contributing to group planning that culminates in a
public team presentation. While students' oral communication skill
acquisition is the main thrust of the course, several assignments require
written work as well:  developing speech outlines, writing short
analytical papers based on interview and public speaking work, and
crafting interview questions. Students are consistently taught the ways in
which oral and written communication skills work in tandem. Finally, C223
emphasizes the student's role as a thoughtful consumer of communication.
To that end, effective listening and critical thinking are sought in
conjunction with each communication activity throughout the course.