Back to "About MTC" Page 
Analytical Problem Solving:

For six years, Daniel Maki (Mathematics) and Wayne Winston (Business) of IUBloomington have been teamteaching a successful, practical, tooloriented course, entitled Analytical Problem Solving. The majority of the students who take this course are liberal arts majors (English, foreign languages, history, social sciences, etc.) in the Liberal Arts in Management Program (LAMP) who wish to learn how mathematics is used in business. The course is based on the idea that most students will appreciate mathematics more if they see an immediate use for it. With this in mind, the entire course is built around group projects. In addition, it has the following distinctive features which students find especially appealing:
An example of a project is the scheduling of tellers at a local credit union. Students began by collecting data on service times. Then they used hourly and daily customer data to develop a model that could be used to forecast the workload at the credit union at any time. Next queuing theory was used to determine, as a function of the forecasted workload and service rate, the number of tellers needed at any given time. Then a userfriendly spreadsheet was developed that could be used by the credit union personnel manager to determine her manpower needs at any time. Finally a linear programming model was developed to help determine the minimum cost of scheduling tellers to meet forecasted manpower needs. This single project required the students to utilize basic statistics, regression analysis, queuing theory, advanced spreadsheet techniques, and linear programming. 
Back to "About MTC" Page 