Sunday April 13th

Dinner and Opening Session, Social
Begin IU EDP by meeting fellow EDP classmates and the EDP Board of Trustees during our welcome dinner and the opening session.  A social will follow the opening session.

Opening Session
Join international speaker, author, and strategist John Kennedy as he once again opens IU EDP with a bang!

From John’s popular book “Management That Cooks” we will learn about the “Cannoli Factor” of motivation and retention in today’s American workplace.  John will share his after-dinner message with a surprising twist: What motivates folks today might be different than what you think! Hint: it isn’t all about the Benjamin’s anymore. 

This interactive program will set the tone for the 2014 program.

Monday, April 14th

1st year Students –Transformational Leadership
John takes this year's theme of fiscal responsibility and introduces the audience members to the concept of the Great Game of Business. The premise is "you can't expect what you can't inspect"...and if we expect a strong and focused effort on the finance side, then there has to be a system to inspect it...John will introduce you to that system.
Speaker: John T. Kennedy, Kennedy Consulting, Corporate Trainer

2nd Year Students-Bridging the Financial GAPS:  Developing Grants , Alliances, Partnerships and Sponsors
This interactive session will address the importance of managing meaningful partnerships which will in turn provide agencies the opportunity to become ‘fiscally responsible’ by maximizing sponsorship dollars and program support, reducing costs for services, and controlling the return on investments which will help agencies deal with declining resources.
Speakers: Joseph Wynns, Consultant, Indianapolis, IN and Chris Owens Executive Director Indiana Park and Recreation Association

1st Year Students-Risky Business: How to Manage It
Risky Business isn’t just legal jargon; it is full of real cases that have affected parks and recreation professionals. A panel of park professional will share and discuss actual cases, the good, the bad and the ugly. Learn how to manage risk in your facilities, parks, and programs. Discussion focuses on preventing accidents and property loss and how to counteract excessive legal claims.
Speakers: Sarah Young, Ph.D., CPRP, Indiana University and Nate Thorne, Deputy Director Plainfield (IN) Parks and Recreation Department

2nd Year Students - “Inside the Box” Customer Service
As we all know, without the customer, we are lost. Empowering our employees to deal directly with the customer on all levels is an environment worth creating.  John will teach the second year EDP students how to identify the attitude that makes the customer come back. He will discuss how to separate the “us” and “me” in customer service and describe a 5 step approach to resolving customer complaints. Participants will learn how to implement an action plan for continuous success. 
Speaker: John T. Kennedy, Kennedy Consulting, Corporate Trainer

Tuesday, April 15th

1st and 2nd year Students –Shift Happens - The New Business Model for Parks and Recreation Agencies
The paradigm shift is in motion – one that is challenging public parks and recreation to change the way it does business. Affected by financial instability, heightened customer expectations, changing demographics, and increased competition, the business model of yesterday has run its course. Premier agencies are taking the lead, moving away from conservative, traditional management practices and adopting more bold, cutting edge strategies resulting in increased revenues, costs savings, staff optimization and enhanced images in their communities. This program guarantees to challenge conventional wisdom – the new business model for public parks and recreation will guide your agency towards a financially resilient, action based future, and position your agency to be among those that others wish to emulate.
Speaker: Jamie Sabbach, Founder & CEI, 110% LLC

1st Year Students- Managing Change through Job Progressions and Succession Planning
Agencies are facing baby boomer retirements, budget reductions, and increasingly, vacated full-time positions are not being refilled with full-time employees.    These issues have caused agencies to make major changes in how they do business. A key component of handling change is to have a skilled workforce that can meet today’s challenges and future organizational needs. This session is designed to help agencies address financial and operational challenges with job progressions and succession planning through identification of job related competencies, building talent pools, and facilitating development opportunities for employees.
Speakers: Amy Hurd, Ph.D., CPRE, School of Kinesiology and Recreation, Illinois State University and Jayne Miller, Superintendent-Minneapolis Park and Recreation Board

2nd Year Students- Benchmarking Financial Performance for Effective Decision Making
Liabilities, balance sheets and assets oh my! These reports and indicators are for business managers and accountants. Are you using in your decision making process the financial tools to measure and indicate your financial performance in your facilities and programs to make the right decisions? This session will explore the various ways to use benchmarking tools to make sure your staff has clear direction and expectations to meet and exceed budgetary projections and act accordingly when trends show projections may fall short.
Speaker: Michael Clark, CPRP, MBA, Executive Director, Palatine Park District, IL

Wednesday, April 16th

1st Year Students-The Ultimate Programming Portfolio Analysis
This interactive session will explore cutting edge techniques to ensure the programs your agency provides meet budget projections, assist in your fiscal responsibility of non-tax revenue generation and are priced correctly. All while adding value and demand to your bottom line. Students will learn how to adapt these techniques to their own situations and how they can be implemented within their departments.
Speaker: Michael Clark, CPRP, MBA, Executive Director, Palatine Park District, IL

2nd Year Students-Selection and Interviewing: "The Last Person Standing Wins!"
Hiring the most qualified candidate is fiscally prudent, as the impact of replacing a hire that doesn't work out can be costly.  Participants will be introduced to competency based interviewing techniques and will walk away with an interviewing style that helps select candidates based on their potential to succeed. The session will include a 'mock' assessment center process in which attendees will participate.
Speakers: Mick Renneisen, Director, Bloomington Parks and Recreation Department and Jean Joque, Consultant, Bedford, IN