FIRST  and SECOND YEAR CURRICULUM

Sunday April 14th

5:30pm-8:00pm
Dinner and Opening Session, Social
Begin IU EDP by meeting fellow EDP classmates and the EDP Board of Trustees during our welcome dinner and the opening session.  A social will follow the opening session.

Opening Session
Join international speaker, author and strategist John Kennedy as he delivers his latest program, The Great Game of Business that focuses on engagement, teamwork, and success in these challenging economic waters.

As this economy challenges us to do much more with much less, this “system” drives teams to step up and step out to a higher level of commitment, providing the perfect environment to deliver more with less…reduction of labor and increase in margin are two of the many “games” that can be played.

From the four stages of culture creation to the step- by- step approach to setting the standards of the “Great Game of Business,” John will fill your toolboxes with strategies, suggestions and success for the best chance of growth in 2013!

Monday, April 15th

8:30-11:30am
1st year Students –Transformational Leadership
John takes this year's theme of fiscal responsibility and introduces the audience members to the concept of the Great Game of Business. The premise is "you can't expect what you can't inspect"...and if we expect a strong and focused effort on the finance side, then there has to be a system to inspect it...John will introduce you to that system.
Speakers: John T. Kennedy, Kennedy Consulting, Corporate Trainer

8:30-11:30am
2nd Year Students-Bridging the Financial GAPS:  Developing Grants , Alliances, Partnerships and Sponsors
This interactive session will address the importance of managing external resources which will in turn provide agencies the opportunity to become ‘fiscally responsible’ by maximizing internal dollars, reducing costs for services, and controlling the return on investments which will help agencies deal with declining resources.
Speaker: Joseph Wynns, Consultant, Indianapolis, IN

1:00-4:15pm
1st and 2nd Year Students-The Value of Communication and Connection
Communication is key to every aspect of parks and recreation: events, programming, maintenance, operations, and administration. Knowing how (and when) to connect with your audience is key. Through a series of hands-on exercises and specialized roundtables, Year 1 and 2students will walk out with a better understanding of how to share what you do- benefitting both your guests and your agency.  Building relationships builds support, which we all need to develop and grow.
Speakers: Jackie O’Connell, Assistant Director of Parks and Recreation, City of Springdale Ohio and Tosha Daugherty, Director of Marketing and Communications, Bloomington/Monroe County Convention and Visitors Bureau

Tuesday, April 16th

8:30-11:30am
1st year Students –Risky Business: How to Manage It
Risky Business isn’t just legal jargon; it is full of real cases that have affected parks and recreation professionals. A panel of park professional will share and discuss actual cases, the good, the bad and the ugly. Learn how to manage risk in your facilities, parks, and programs. Discussion focuses on preventing accidents and property loss and how to counteract excessive legal claims.
Speakers: Sarah Young, Ph.D., CPRP, Indiana University and Nate Thorne, Deputy Director Plainfield (IN) Parks and Recreation Department

8:30-11:30am
2nd Year Students- Customer Service: Professionalism Under Pressure and The Magic of Fantastic Customer Service
In times of financial challenges, the strain of doing more with less often shows first on our front line employees.  This session will take participants through the ups and downs of delivering fantastic customer service every time despite the many pressures they face.  Participants will practice listening and response techniques, explore moments of truth and create memorable moments for customers.
Speaker: Jean Joque, Consultant, Bedford, IN  

1:00-4:15pm
1st Year Students- Succession Planning Through Cost Effective Staff Development
Agencies are facing baby boomer retirements, budget reductions, and increased unfilled positions.   These issues have strengthened the need for succession planning. Finding people who are qualified and prepared to take over key positions and added responsibilities can prove to be difficult. This session is designed to help agencies better use financial and other organizational resources to implement succession planning through identifying competency needs, building talent pools, and facilitating development opportunities.
Speaker: Amy Hurd, Ph.D., CPRP, School of Kinesiology and Recreation, Illinois State University

1:00-4:15pm
2nd Year Students- Benchmarking Financial Performance for Effective Decision Making
Liabilities, balance sheets and assets oh my! These reports and indicators are for business managers and accountants. Are you using in your decision making process the financial tools to measure and indicate your financial performance in your facilities and programs to make the right decisions? This session will explore the various ways to use benchmarking tools to make sure your staff has clear direction and expectations to meet and exceed budgetary projections and act accordingly when trends show projections may fall short.
Speaker: Michael Clark, CPRP, MBA, Executive Director, Palatine Park District, IL

Wednesday, April 17th

8:00-11:15am
1st Year Students-The Ultimate Programming Portfolio Analysis
This interactive session will explore cutting edge techniques to ensure the programs your agency provides meet budget projections, assist in your fiscal responsibility of non-tax revenue generation and are priced correctly. All while adding value and demand to your bottom line. Students will learn how to adapt these techniques to their own situations and how they can be implemented within their departments.
Speaker: Michael Clark, CPRP, MBA, Executive Director, Palatine Park District, IL

8:00-11:15am
2nd Year Students-Selection and Interviewing: "The Last Person Standing Wins!"
Hiring the most qualified candidate is fiscally prudent, as the impact of replacing a hire that doesn't work out can be costly.  Participants will be introduced to competency based interviewing techniques and will walk away with an interviewing style that helps select candidates based on their potential to succeed. The session will include a 'mock' assessment center process in which attendees will participate.
Speakers: Mick Renneisen, Director, Bloomington Parks and Recreation Department and Jean Joque, Consultant, Bedford, IN