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ICE Initiative


      Conceived in 2005 by British paramedic Bob Brotchie, the ICE (In Case of

Emergency) initiative is an incredibly simple and effective practice to facilitate the contact of family members or friends in an emergency situation, and is advocated for anyone who owns a cell phone.  Shortly after the initiative's conception, the 2005 London subway and bus terrorist bombings led to the program gaining immense popularity all across Europe.  The initiative has spread to the United States, and is being promoted in all 50 states.  Select one of the following topics to learn more about the initiative:

 

What is ICE?        Advantages        Success        FAQ

 

Using ICE        More Resources        Links

 

EMTs:  Read the ICE protocol! (.pdf)

All IU students are encouraged to visit our safety section for information on campus and personal safety.

 

 What is ICE?


   ICE is a public safety initiative encouraging anyone who owns a cell

 phone to list individuals in their phones to contact in case they are

 involved in an emergency situation.  The contacts are simply entered

 into the cell phone under the name "ICE," followed by the individual's

 name.  Having two to four emergency contacts listed in this manner

 is recommended.

    Emergency medical patients are often unconscious or disoriented,

 and therefore unable to provide important information to emergency

 personnel.  Therefore, these personnel, including police officers,

 firefighters, EMTs, and emergency department staff, are all trained to

 search for indentifying or medically significant articles on patients,

 such as identification and medical cards, medication lists, and medical key chains, necklaces and bracelets.

 This training now includes searching a patient's cell phone for ICE contacts as well.

 

 Advantages                                                                                                                   Top


    An ICE contact can provide lifesaving medical information about the patient, such as medical conditions

 that the patient has, his or her medical history, his or her allergies and prescription medications, and other

 information.  Contacts can also clarify the patient's organ donation and religious preferences.

    Furthermore, ICE also has significant social and emotional value, as it allows family members or friends to

 be notified of the patient's involvement in an emergency as quickly as possible, allowing them to arrive at the

 hospital in a much shorter time.  In fatal emergencies, having an ICE contact listed in a his or her cell phone

 may even allow a patient to see and talk to that contact when they otherwise would not be able to.

    Finally, contacting family members early in an emergency situation may allow them to more quickly organize

 insurance information or give consent for elective treatment, especially in the case of children, the elderly, and

 the disabled.

 

 Success                                                                                                                           Top


    With 80% of the population owning cell phones (and nearly 100% of university students), ICE is the most

 ideal way to facilitate contact of a patient's family members or friends in the shortest time possible.

 Emergency personnel are specifically trained to search for the ICE contact in patients' cell phones.  ICE

 allows emergency contacts to be notified in a matter of minutes, a vast improvement compared to several

 hours using traditional methods.

 

 FAQ (Frequently Asked Questions)                                                             Top


 Isn't having "Mom" and "Dad" as contacts in my cell phone enough?

    The mother and father are not the best sources of medical information for all patients.  They may not live

 with the patient, may not be up to date on the patient's health, and may even live in another city, state, or

 nation.  Additionally, the patient may not want his or her mother or father to be an emergency contact for

 personal reasons.  Furthermore, emergency personnel are trained to search for ICE contacts before

 searching for entries such as "Mom" and "Dad."

 

    Will searching for ICE information prevent emergency personnel from rendering appropriate

 treatment in a timely manner?

    Emergency personnel are trained in assessing situations they handle and prioritizing tasks.  All lifesaving

 and stabilizing care will be rendered before any effort is made to contact family members or friends.

 Emergency personnel will only search for ICE information if it will not negatively affect patient care.

 

 Will using the ICE initiative be an invasion of my privacy?

    Emergency personnel are specifically trained on patients' privacy and confidentiality, and know what

 measures are acceptable in each type of situation they handle.  Having an ICE contact in your cell phone will

 not facilitate an invasion of privacy compared to not having one.

 

 Using ICE                                                                                                                        Top


    Follow this simple procedure to take advantage of the ICE initiative:

  • Program two to four contacts into you cell phone, listing them as "ICE 1 - Name," "ICE 2 - Name,"       and so forth.

  • For example, "ICE 1 - Sue," "ICE 2 - John."

ICE Contacts

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 Additional Resources                                                                                               Top


    The following further steps can be taken to assist emergency personnel in obtaining medical and contact

 information in an emergency situation:

  • Order an ICE sticker (new window) to place on your cell phone in order to alert emergency personnel to your use of the ICE initiative.

  • Carry a medical identification card in your wallet or purse, as well as in the glove compartment of your vehicle.  Bloomington Hospital (new window) offers free cards at its information and emergency desks, or you can print a free emergency medical form (new window) and emergency medical identification cards (new window) from MedIDs (new window).

  • Register for an ICE package (new window), which includes a medical identification card, a medical  alert sticker, two medical key chains, and two medical vehicle decals.  These articles display the phone number for ICE Contact (new window) service and your PIN (personal identification number), allowing emergency personnel to obtain your emergency contact information, medical conditions, allergies, prescription medications, and organ donation and religious preferences from the service.

            

Available ICE Contact Packages

  • Print and complete Bloomington Hospital's personal medical record (.pdf), which contains information on your medical conditions, allergies, prescription medications, vaccinations, personal doctors, pharmacies, and emergency contact information.

  • If you have children, print and complete Bloomington Hospital's medical consent form (.pdf) to ensure that they receive all available emergency medical treatment in your absence.  This form is also available at the hospital's information and emergency desks.

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 Links                                                                                                                                   Top


    The following links provide additional information and resources about ICE and medical emergency

 preparedness.  All links open in a new window.

 

All IU students are encouraged to visit our safety section for information on campus and personal safety.

 

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