IUIE Help Topics



Contents

Today's News
Browser Compatibility
IUIE Online & Support Hours
Online Tutorial
Common Questions
Accessing the IUIE
Finding Report Objects
Running Reports
Printing Report Output
Scheduling Reports
Master Catalog
My Catalog
Personalizing the IUIE
Publishing Report Objects
Getting Additional Help
Glossary of Terms
IUIE Release Notes




Common Questions

What do I do if I've forgotten my IUIE password or it says my account is suspended?

How can I get help?

How do I request access to a Report Object?

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Accessing the IUIE

What do I do if I've forgotten my IUIE password or it says my account is suspended?

What are the hours of availability for the IUIE?

Why do I get an error stating my browser does not meet the IUIE system requirements?

During online hours, why am I denied access to Report Objects that I normally can access?

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Searching for Report Objects

How can I find a specific report?

How do I conduct a Basic Search?

What is Advanced Search?

How do I conduct an Advanced Search?

As an Information Provider, how do I use Advanced Search?

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Running Reports

How do I run a report?

What is the Index of Report Objects?

How do I know if I have access to a report object?

How do I request access to a report object?

What is a shortcut?

Why does my report object output open in Notepad with incorrect formatting when using Internet Explorer?

Why doesn't the 'save to disk' function work with Internet Explorer, version 5.5?

Why do I get a blank screen when using Adobe Acrobat formatted output in Internet Explorer 5.5?

How do I use wildcards in a report object?

How should I handle a report object that returns a large extract?

How do I associate the spreadsheet mime type with Excel when using Netscape?

Why am I forced to save the Excel spreadsheet formatted report object output, when I've selected "Display in Browser"?

How do I specify dates through the Advanced button?

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Printing Report Output

How do I print the output of a report object from my browser?

How do I print report output to a BARR printer?

Why do I get a printer error message when I try to run my report?

How do I find the correct 4 character BARR printer ID?

Why doesn't the IUIE list valid 4-character BARR printer ID's?

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Scheduling Reports

What is scheduling?

How do I prepare a report for scheduling?

How do I schedule a report to run?

How do I edit a report schedule?

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Master Catalog

What is the Master Catalog?

Why are report objects filed as they are within the Master Catalog?

What is Sort?

I don't like the way report objects are listed within the Master Catalog.

How do I change the way the Master Catalog appears?

What should I do if I receive a message asking me about nonsecure items?

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My Catalog

What is My Catalog?

What should I do if I receive a message asking me about nonsecure items?

How do I change the way My Catalog appears?

How do I create a folder or subfolder?

How do I rename a folder?

How do I move a folder?

What is a shortcut?

How do I create a shortcut?

Can I rename a shortcut for a report object?

How do I move a shortcut from one folder to another?

How do I delete a shortcut?

Why is the End Time "01-jan-00 00:00:00" for the report object output I sent to the Completed Reports folder?

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Personalizing the IUIE

Why are report objects filed as they are within the Master Catalog?

I don't like the way report objects are listed within the Master Catalog.

How do I change the way the Master Catalog appears?

What is a shortcut?

How do I create a shortcut?

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Publishing Report Objects

How do I become an Information Provider?

How do I get technical help for publishing a new report?

What limits exist for naming within the publishing feature?

Publishing Crystal Reports in the IUIE

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Getting Additional Help

Where can I send a message with questions?

How do I get technical support?

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