Who may use this service?

This service is intended for the students, faculty and staff of Indiana University, Bloomington. If you are not affiliated with IUB, we are sorry that we can reply to your inquiry only if it concerns Indiana University or some unique resource of the Indiana University Libraries.

Who will receive my question?

Your question will go to the Reference Department in the Main Library and be handled by librarians and full time staff (Our email address is libref@indiana.edu). If it is best answered at another library location, your question will be forwarded to that location and you will be copied on the message.

What kinds of questions can I ask?

Any question you might ask at a reference desk in any of our libraries. At the Main Library Reference Desk that might include:

• where should I begin to look for information on this topic? (in the Libraries, in networked resources and on the Internet)
• I have looked in all the usual places, where else might I look?
• can you supply me with an address (a quotation source, a correct citation, a historical fact, biographical fact, et al.)
• Does the library have an expert in this (field, language, subject area, service area....) who might help me with _____________?

And just about anything else, in support of research and instruction; only the submission of lists of items (e.g. addresses) is not appropriate; any single query will be responded to as quickly as possible and always within 24 hours.

Comments:libref@indiana.edu
Copyright 2003, The Trustees of Indiana University