Electronic Reference: History and Research Academic reference service over electronic mail Bristow, Ann. "Academic Reference Service over Electronic Mail." College and Research Libraries News. No 10 (Nov. 1992) p. 631-2+. Academic reference service over e-mail: An update Bristow, Ann and Buechley, Mary. "Academic Reference Service over E-mail: an Update." College and Research Libraries News. No 7 (July/Aug. 1995) p. 459-62. Academic Reference Service in the Web Environment Bristow, Ann and Jian Liu. Portions of this article were presented at IOLUG Fall Program, October 1999, and at CIC Online Reference Services Workshop May 2001. Ask a Librarian email account Analysis for September 1999 Ann Bristow and Jian Liu, presented at IOLUG Fall Program, October 1999, and at CIC Online Reference Services Workshop May 2001. Ask a Librarian email account statistics for 2000 Major numbers for the whole year.

Back to the Reference Home