itSMF Indiana University was established in 2008 by Professor Ramesh Venkataraman, Chairman of the MSIS program at the Kelley School of Business, Indiana University (Info). The goal was to allow knowledge and information related to IT Service Management and ITSM best practices to percolate to the level of university students so we can apply these concepts in a professional environment. itSMF Indiana University is aligned to itSMF USA, and our parent LIG is the Ohio Valley LIG.

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