General Information

Personal Customer Service
In order to better serve our customers, you have been assigned a personal customer service representative to assist with all of your printing needs. Call your representative whenever you have a printing question. Your representative will monitor all of your jobs as they are processed through our facility. We believe that this method of providing customer service will provide you with maximum quality, the fastest turnaround time, and the lowest cost for your printing needs. For additional information about this service, please call Customer Service at 855-6072.

Network Accessibility
University Printing Services has the ability to receive your electronic files directly through the University's fiber optic network. Files may be sent electronically either to Windows 2000 file server (IUPSERV). Sign on as guest (no password).
If you have more than 1 file, please create a directory and place all your files there.
Please be sure to indicate the filenames and their location in your Print Authorization.
Call Ben Polit @ 5-1194 or E-Mail if you need any assistance.


Courier Service
For free pickup and delivery of proofs and printing orders, University Printing Services uses radio dispatched couriers. These couriers provide continuous daily service on the Bloomington campus. Courier service is also provided to the IUPUI campus. The courier service is also available for non-printing related deliveries for s small fee. Please call 855-6072 for this service.

Paper Stock
University Printing Services maintains a large variety of both recycled and non-recycled papers in inventory for your convenience. We, also, can order any paper you desire. Please call our Customer Service staff for information on selections, availability, and prices. University Printing Services may be reached by calling (812) 855-6072 or by FAX (812) 855-7876. Customer Service Staff can, also, be accessed through electronic mail.

Helpful Hints ·  Fill out an authorization form ·  Provide previous job number and/or estimate number. ·  Provide a sample or a drawing. ·  Give complete delivery instructions (including person & place) ·  List your customer service representative (CSR) ·  Give the date you would like your job delivered ·  Provide the IU account Number(s) & expense class(es) to be charged. We can only bill Indiana University Account numbers. When more than 1 account and/or expense class is listed, indicate the percent or dollar amount to charge each. Currently, we are unable to bill to sub-accounts. ·  The Account Manager must approve and sign the authorization form.

Who & Why
University Printing Services exists solely to serve you, our customers. We are committed to the enhancement and promotion of the University through the highest quality printed materials.

What
University Printing Services provides any printed piece ranging from business cards, stationery, and forms to elaborate multi-color publications. There is no printing request that cannot be handled. We take pride in the fact that we have won many national printing awards for excellence and quality of printing.

When
University Printing Services is ready and able to help whenever a department needs printed material. There are constant needs by the academic, administrative, and affiliated departments for quality printed materials. When those needs arise, University Printing Services provides every necessary aid. The department prides itself on expeditious product delivery.

How
University Printing Services utilizes the most up-to-date, efficient equipment and technology to provide its full range of services. Laser imagesetters and electronic scanners, multi-color presses, high-speed copier-duplicators, folders and finishing equipment are all standard in the department.

Where
University Printing Services is located in Bloomington, seven blocks west of the campus at the corner of Rogers and 11th Streets. Customer parking is available for those who wish to come to the office. Our Customer Service representatives are available to meet with you in your office. There is, also, a convenient courier service, available on both Bloomington and Indianapolis campuses, for those who wish to have materials picked up from their offices.

Mission
Indiana University Printing Services exists to support the educational objectives of the University and to enhance the institutional image with its constituents through quality publications. We will employ a customer-oriented management style that strives for excellence in quality and service. We will continually monitor our customers' needs and position ourselves technologically to fulfill those needs. The department is committed to provide effective and efficient printing and publishing consultation services to all academic, administrative, and affiliated departments of the University.

Environmental Responsibility
University Printing Services is aware of its environmental responsibility. Our pressroom uses only soy-based inks and is alcohol-free. Whenever possible, we have elected to use recycled paper and have encouraged our customers to do the same. We are committed to the utilization of technology which offers protection for the environment.

Commitment to Recycling
As a responsible member of the University, University Printing Services cooperates fully with the paper recycling program of the University. All scrap paper and cardboard that can be recycled is saved and recycled, as well as, all trimmings from our bindery and finishing operation. In addition, all printing plates and photographic film are recycled.

“NEW” Integrated Image Program

The Integrated Image Program was initiated by the Trustees of Indiana University to help establish a unified, flexible set of standards and guidelines that enable all IU campuses, schools, and departments to contribute to and benefit from a cohesive identity system.

Please contact the Office of Creative Services via phone at 855-5121 or send Email to ocs@indiana.edu  to obtain your departmental “signature” file for the new IU stationery or with any questions regarding university graphic standards. For more information visit the Visual Identity web site at visualidentity.iu.edu/print/

one-sided business card
two-sided business card
	standard letterhead
standard envelope

Products
Stationery

Business Cards
A complimentary card case and luggage tag are included with each order.
Each box contains 500 cards printed in red and black inks. One sided cards are thermographed in red and black inks. Two sided cards are printed in red on the reverse side.

• Business cards ( two color or two sided) for affiliated or non-profit organizations that are not subject to the Integrated Image Program are priced at $85.00 for one box and $35.00 for additional boxes..

Letterhead
Price is based on a 20#, 8.5" x 11", white or cream, bock IU watermark bond* printed in red and black inks.** Each ream contains 500 sheets.

Letterhead	White	Cream
One Ream (500 sheets)	$ 58.00	$ 60.00
Additional Reams	$ 33.00	$ 35.00
Second Sheets, unprinted reams	$ 17.00	$ 19.00

* The IU watermark bond is composed of 25% cotton, 75% recycled fiber and 15% post-consumer waste.
** Inks are soy-based, high temperature suitable for laser printer and copiers.

• Receive a 10% DISCOUNT for orders of 10 or more reams, boxes or packages of letterhead, notehead, envelopes, and carbonless forms.
• Letterhead (two color) and envelopes (two color) for affiliated or non-profit organizations that are not subject to the
  Integrated Image Program are priced:
  Letterhead at $80.00 for one ream and $50.00 for additional reams;
  Envelopes at $90.00 for one box and $70.00 for additional boxes. 
• Please call Customer Service for prices on non-standard one color letterhead and envelopes.
• We offer a 10-day guaranteed delivery for most letterhead orders.

Notehead
Same as letterhead above except size is 5 1/2" x 8 1/2".

Notehead	White	Cream
One Ream	$ 36.00	$ 38.00
Additional Reams	$ 16.00	$ 18.00

• Receive a 10% DISCOUNT for orders of 10 or more reams.
• We offer a 10- day guaranteed delivery for most letterhead orders.

Envelopes
Prices are based on 24# white or cream envelopes.
Each box contains 500 envelopes

One Color (black)		One Box	Additional Boxes
#6 3/4 (6 1/2" x 3 5/8")	regular-white	37.00	30.00
	regular-cream	37.00	30.00
#9  (8 7/8 x 3 7/8")	regular-white	38.00	30.00
#10 (9 1/2" x 4 1/8") *	regular-white*	39.00	30.00
	regular-cream *	40.00	33.00
	window-white	40.00	33.00
	Red Campus-regular*	39.00	30.00
	Red campus-window*	48.00	40.00
	Airmail	90.00	40.00
#11 (10 3/8" x 4 1/2")	regular-white	55.00	45.00
6 1/2 x 9 1/2	Kraft or White	85.00	50.00
7 1/2 x 10 1/2	Kraft or White	85.00	50.00
9 x 12	Kraft or White	100.00	50.00
10 x 13	Kraft or White	100.00	50.00
Two Color (red and black)		One Box	Additional Boxes
#6 ¾ (6 ½" x 3 5/8")	regular-white or cream	55.00	40.00
#9 (8 7/8 x 3 7/8 )	regular-white	60.00	47.00
#10 (9 1/2" x 4 1/8")	regular-white	62.00	48.00
	regular-cream	65.00	48.00
	window-white	67.00	50.00
	airmail	100.00	50.00
6 1/2 x 9 1/2 or 7.5 x 10.5	Kraft or White	100.00	55.00
9 x 12	Kraft or White	135.00	105.00
10 x 13	Kraft or White	135.00	105.00

• Receive a 10% DISCOUNT for orders of 10 or more boxes.
• Add $10.00 to orders for Business Reply indicia.
• Prices for different color or special envelopes are available upon request.

*    Most envelopes are available unprinted. See Items for Resale for prices.


Carbonless Forms

Prices are based on an 8 1/2" x 11" form printed on one side in black ink only and packaged in groups of 500 sets.

Customers may order the standard color sequence with identical copy on each sheet or special order variable color sequences with or without variable copy.

Parts	Standard Color Sequence	Standard	Special Order
2	white/yellow	85.00	170.00
3	white/yellow/pink	105.00	210.00
4	white/yellow/pink/gold	120.00	240.00

• 10% DISCOUNT FOR ORDERS OF 10 PACKAGES OR MORE.
• Carbonless forms are available in other sizes.
• Add 50% to the above for two-sided printing
  Please call our Customer Service Staff at 855-6072 for information.

Invitations, Panel Cards and Envelopes

Plain Panel Card (5 3/8" x 4", White or Cream, 100/package)
Unprinted	$ 35.00
Printed	95.00
Additional 100's	45.00
# 5 Plain Envelopes (5 5/8" x 4 1/8", White or Cream, 100/package)
Unprinted	25.00
Printed	80.00
Additional 100's	40.00
A-2 Plain Envelopes (5 3/4" x 4 3/8", White or Cream, 100/package)
Unprinted	25.00
Printed	80.00
Additional 100's	40.00
A-6 Plain Envelopes (6 1/2" x 4 3/4", White or Cream, 100/package)
Unprinted	25.00
Printed	80.00
Additional 100's	40.00
IU Seal Cards & Envelopes 20/Pkg (Items for Resale #706)	6.50
Embossed Cards and Envelopes 20/Pkg (Items for Resale #741)	8.50

Labels

Shipping/Mailing Labels Labels are printed on a peel-off stock, 5" x 3 1/2". The minimum order is 500.
500 Peel-Off Labels	75.00
Additional 100's	20.00
500 2-color Peel-Off Labels	175.00
Additional 100's	25.00

Paper

Bond Paper (8 1/2" x 11", 500 sheets per ream)
20# White	5.95
20# Colors	8.50
20# Recycled White	8.95
20# IU Watermarked White	17.00
20# IU Watermarked Cream	19.00
24# Laser Print Bond	8.95
24# Paste-up Laser Plus Bond	17.00
Offset Paper (8 1/2" x 11", 500 sheets per ream)
60# White	16.00
60# Color	19.00
60# Recycled White	19.00
60# Recycled Colors	20.00
70# White or Colors	23.00
Special Paper (8 1/2" x 11", 500 sheets per ream)
Index	25.00
Cover	35.00
Chipboard	45.00

10% DISCOUNT FOR ORDERS OF 10 REAMS OR MORE.

 

 

Magnets
What better way to get your message out than to print it on a magnet! Using 100# gloss white MagneCote paper, these can be printed in 1 or 2 colors of your choice. A minimum order is 500 and can be a combination of any of the sizes listed below. Custom sizes are available. Call for details.
Size	500	1,000	5,000
2" x 3 ½"	.75 each	.50 each	.25 each
4" x 6"	1.00 each	.75 each	.50 each
5" x 7"	1.25 each	1.00 each	.75 each
6" x 8"	1.50 each	1.25 each	1.00 each

 

 

 

Professional Quality Banners and  Posters Near photographic quality, full color prints can be produced on our HP DesignJet 5000 printer.  This printer is ideal for short run banners, posters and other large formats. It will accommodate images up to 34" x 51".
Materials
Photobase Paper - satin finish	7.95 / sq. ft.
Additional Services
Foamboard Mounting	5.00 / sq. ft.
Laminating	5.00 / sq. ft.
Grommets - Eyelets	1.00 each
File Manipulation/Scanning	40.00 / hr
For Banners larger than 12" x 12", please create the file at 1/4 of the finished size and we will enlarge the image on the printer in order to ensure the best possible quality of the printed image. Quark Xpress PageMaker and InDesign files should be sent as application files. For all other applications, files should be submitted in EPS format. Banners cannot be printed from MS Publisher or MS Word Files.

 

 

Items for Resale

University Printing Services is pleased to begin offering many of the forms and miscellaneous paper products you have previously purchased from Central Stores. For your convenience, we have grouped these items together with several items that we continue to stock.

You may place an order for these items via:

·  TOPS (exactly the same as you did with Stores)

·  Fax to 855-2787 (Use Form = UPS Item # 754)

·  Direct via Web

Please feel free to let us know how we are doing and give us your suggestions for improvements

 

 

Services
Composition Services
Indiana University Printing Services offers a wide range of state-of-the-art electronic composition services. These services vary from traditional typesetting through laser imagesetting. Also, disk conversion and/or copying services, as well as electronic scanning and color proofing system, are available. They are priced on an individual job basis.

• 50% DISCOUNT ON TYPESETTING and LASER IMAGESETTING IF WE PRINT YOUR PUBLICATION.

Laser Imagesetting
This service is for the customer who has totally paged their own document, with or without graphics, on a disk or transmitted via network.

Page Size	2540 dpi
8 ½ x 11	$ 18.00
8 ½ x 14	$ 24.00
11 x 17	$ 32.00

• Additional charges will be made if Indiana University Printing Services must make alterations to the files.
• Please provide a printout and color separations of your file with your purchase authorization. Also, please let us know the name of the file(s) to be printed along with the location of the file(s).
• Helpful Information on files that will print correctly and help to keep the cost of your job lower.

—Traditional typesetting from hard copy manuscripts or computer disks is available. Please call for pricing.

Information Required from Customers Submitting Text or Graphics Electronically

In order to efficiently and accurately output your electronic files, our composition staff needs to know: Software name and version Operating System name and version The file and folder names in the Guest share on  IUPSERV or on your disks. A copy of all fonts used. A copy of all graphics files, IF they are separate from your main files. A printout on paper of the entire publication and color separations. Mac and Windows users may logon to IUPSERV as guest (no password) and deposit files in the Guest Share.  IUPSERV is a Windows 2000 server in the ADS Domain.  If you have more than one file, please put your files in a separate folder.  Windows users can create a shortcut to \\iupserv\guest (clicking on this link will open our server in this window, you can then drag files directly to this window). Mac users must connect using the IP address  afp://guest: @129.79.169.45/guest/ (clicking on this link will mount the guest volume on your desktop,  you can then open this and drag files into it) Please be sure to indicate the location of your files in your Print Authorization form. Our courier service is also available to pick up your disk, CD or Zip disk, if you would prefer to send your files in this manner. Please fill out the Courier Pickup Form. ( Courier pickup instructions are also included at the end of the Print Authorization form.)

 

Digital Printing Services

Duplicating files may copied to our IUPSERV File Server or may be picked up by our courier. See above for instructions. If you require further assistance, Email Neil Hugentober or call him at 855-6072.

Copies per Original	8 ½ x 11	8 ½ x 14	11 x 17
1-50	.040	.045	.055
51-100	.035	.040	.050
101-200	.033	.038	.048
201 or more	.03	.035	.045
For Special Stocks add the following per sheet charge:	8 ½ x 11	8 ½ x 14	11 x 17
Colored 20# Bond	.015	.018	.02
Recycled Bond (White)	.02	N/A	N/A
60# Offset	.025	.027	.030
Recycled Offset (all colors)	.03	.033	.035
Linen, Laid, Parchment	.05	.06	.07
Cover/Index	.10	.12	.14
Tab Dividers (each)	.35	N/A	N/A
For Additional Services add the following charges:	8 ½ x 11	8 ½ x 14	11 x 17
Stapling (per set)	.030	.030	.030
Tape Binding (per set)	1.25	N/A	N/A
Velo Binding (per set)	2.00	N/A	N/A
Spiral Binding (per set)	1.25	N/A	N/A
Plastic Coil Binding (per set)	1.25	N/A	N/A
Saddle Stitching (per page)	.015	.015	.015
Scanning Photographs (ea)	5.000	5.000	5.000
Drilling (3-holes) per sheet	.010	.010	.010
Folding (per sheet)	.010	.010	.010
Trimming (per sheet)	.010	.010	.010
Wrapping (per package)	.500	.500	.500
Boxing (per box)	.500	.500	.500
Padding (per pad)	.250	.250	.250
Numbering (per sheet)	.020	.020	.020
Laminating (per sheet)	2.000	2.000	2.000
Laminating (per sheet less than 8 ½ x 11")	1.000	1.000	1.000

 

Process Color Digital Printing   An economical way to produce low volume, high quality full color printing.
Copies per Original	8 ½" x 11"	11" x 17 "
1-200	$ .39 each	$ .59 each
201 or more	$ .29 each	$ .49 each
Prices based on 20# white bond, additional cost for other stocks. File Manipulation or alterations, extra at $40.00 per hour. Additional discounts available for very large quantities. Call Customer Service at 855-6072 for details.

 

 

 

 

Hints for Duplicating/Quick Copying...

• For best results copy supplied for reproduction should be on white paper with black images. It is important to remember that blue ink or pencil images may loose clarity when reproduced. To help prevent this always use a black pen when signing or marking on at that will be duplicated.
• Our high-speed xerographic devices have a sheet size maximum of 11" x 17". We can enlarge your original up to 200% and down to 65% of the original size. Further reduction or enlargement is possible, for an extra charge, by duplicating copies of the originals. However, some degradation is inevitable.
• It is best to allow 1/4" (minimum) of white space on each edge. It is important to remember that the high speed duplicators are not designed to duplicate the edges of the paper. If your original image goes beyond this 1/4" border ("bleeds"), then it can be duplicated on a larger sheet and later trimmed down to final size.
• If you have multiple originals in a document, it is critical that the pages be numbered. Begin numbering with the cover and continue through the last page. It is best to use a non photo blue pencil for this. Blank pages should be accounted for in your numbering. In many cases blank pages are inserted to ensure correct duplication.
• If tabbed dividers are to be included in the finished product, they should be set up in the desired position and each tabbed divider should be on a separate page. Please so not set all tabs up on one sheet.

Mailing and Addressing Services

University Printing Services offers a complete addressing and mailing service for all departments. Your mailing can be addressed from our computerized address files or from your own computerized address files that we maintain for your exclusive use. Labels can be printed upon request. All mailing functions provided are performed to maximize postage cost savings. There is no charge for file maintenance when departments utilize both the label generation and application services. Labels and personalized information from computer files can also be printed directly on pieces being duplicated. Personalization may involve an extra charge.

• 50% DISCOUNT ON LABELING, INSERTING, and MAIL PROCESSING IF WE PRINT YOUR PUBLICATION. 

Mailing Lists Available for General Use

Academic*

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