Close all browsers windows and log out of KFS, then log back in and try again. If the same error appears, please contact Purchasing staff. (We may need to update the KFS settings for your department or the vendor’s contract may have expired.)
Only the Fiscal Officers or Delegates who are included in the route log at the time the purchase order is generated have access to view or print invoice images regarding that order.
If you do have access, an “Invoice Image” button will appear at the bottom of the Payment Request (PREQ) document in KFS. Click this button to open the image.
Java is required for viewing KFS attachments please contact IU OnBase for further troubleshooting or help.
After clicking the Shop Catalogs button, at the bottom of the screen you will see this alert:
Click the “Show All Content” button to continue.back to top
Cross-site scripting has been known to cause this problem when certain orders are returned using Internet Explorer. To prevent this issue from recurring please follow our Cross-site Scripting Instructions or consider using the Firefox browser to avoid this potential problem.back to top
To resolve this issue, when the below Security Warning appears simply click “No”.back to top
Click the alert or warning and select: “Allows Allow Pop-ups From This Site”.
Click the Yes button when prompted.
Next... Close the window ⇒ Click the “Shop Catalogs” link ⇒ Open the Apple Punch-out again.back to top back to top
To use Firefox with the Shop Catalogs link, please set your Firefox browser to “Accept third-party cookies”; Directions.back to top
Click the “Options” button and select: “Allow pop-ups from iusapp2.iu.edu”.
Next... Close the window ⇒ Click the “Shop Catalogs” link ⇒ Open the Apple Punch-out again.back to top
To use Safari with the Shop Catalogs link, please set your Safari browser to “Block Cookies: Never”.
Directions: Safari ⇒ Edit ⇒ Preferences ⇒ Security or Privacy ⇒ Block Cookies: Neverback to top
To access the Apple punch-out “Block Pop-up Windows” must be disabled.
Directions: Safari -> Edit -> Block Pop-Up Windows (uncheck)
Directions: Safari ⇒ Edit ⇒ Security or Privacy ⇒ Block Pop-Up Windows (uncheck)