Actions Taken in Response to 2004 Survey

We value your survey responses. Each year your judgments help guide our plans and activities. Projects undertaken in response to the 2004 survey include:

Upgraded telephone switch and moved to authorization codes for long distance calling management
Public Email Stations were deployed at various locations around campus where students congregate, offering quick convenient access to student web-based E-mail
Retired IT Department phone tree and adopted live response support model
Redesigned IU Kokomo web site and leveraged IU Bloomington's Veritas and Steel systems to lower hardware and administration costs
Simplified content management on the web by migrating departmental web managers to Macromedia Contribute software
Published a campus telephone directory
Converted three classrooms to 'hi-tech' rooms to meet the growing demand
Upgraded campus network file storage and doubled user storage quotas
Continued to upgrade faculty and staff desktop computers according to a three year lifecycle plan
Continued to upgrade student technology computers according to a three year lifecycle plan
Reviewed student tutoring/training opportunities and implemented consulting on an as-needed basis
Implemented new print management system to track and account for printing costs across campus
Created an Information Commons and increased the number of desktop systems in the Information Commons to support increase in demand from students
Added an additional 2 hours (5pm to 7pm) of support for on-campus requests