SPEA - School of Public and Environmental Affairs

Education
Ph.D., School of Public and Environmental Affairs, Indiana University, 2004
M.P.A., School of Public Policy and Management, The Ohio State University, 1992
B.A., Communication, the Ohio State University, 1995

Professional Interests
Political and Civic Engagement, Deliberative Democracy, Conflict Management, Facilitation and Mediation

Selected Publications

• Bingham, L.B., Raines, S.S., Hedeen, T., and Napoli, L.M.  (electronic post:  May 1, 2011)  “Mediation in Employment and Creeping Legalism:  Implications for Dispute System Design” in Social Science Research Network, http://papers.ssrn.com/abstract=1827063.
• Bingham, L.B., Raines, S.S., Hedeen, T., and Napoli, L.M.  (2010)  “Mediation in Employment and Creeping Legalism:  Implications for Dispute System Design” in Missouri Journal of Dispute Resolution, vol. 2010, no. 1, p. 129+.  Columbia, MO:  University of Missouri.
• Napoli, L.M. (Dissertation published 2004). “United States Postal Service Supervisors and Conflict Management Techniques: Evaluating Training and Mediation Interventions.”
• Bingham, L.B., Chesmore, G., Moon, Y. and Napoli, LM.  (2003) “Mediating Employment Disputes at the United States Postal Service: A Comparison of In-House and Outside Neutral Mediator Models” in Samuel Estreicher and David Sherwyn, eds., Alternative Dispute Resolution in the Employment Arena:  Proceedings of the New York University 53^rd Annual Conference on Labor, 921-942.  New York:  Kluwer Legal International.
• Napoli, L.M. (2001). “United States Postal Service Supervisors And Perceptions Of Conflict Management Techniques,” in Mediation at Work: The Report of the National REDRESS^®  Evaluation Project of the United States Postal Service. Symposium conducted at the American Bar Association, Dispute Resolution Section Conference, Washington, D.C.
• Bingham, L.B., and Napoli, L.M. (2001). “Employment Dispute Resolution and Workplace Culture: The REDRESS^® Program at the United States Postal Service,” in The Federal Alternative Dispute Resolution Deskbook. Breger, M. and Schatz, J. (eds.). Washington, DC: The American Bar Association. pp. 507-526.
• Bingham, L.B., Chesmore, G., Moon, Y. and Napoli, LM.  (2000) “Mediating Employment Disputes at the United States Postal Service: A Comparison of In-House and Outside Neutral Mediator Models” in Review of Public Personnel Administration 20(1), pp. 5-19.
• Bonser, C.F., McGregor Jr., E.B., Oster Jr., C.V. and Napoli, L.M.. (1996) Instructor’s Manual for textbook ‘Policy Choices and Public Action’. New Jersey: Prentice-Hall.