Management Services

Limousines, Shuttles, and Taxis



Please note: Travel to and from the Indianapolis Airport is the only circumstance where a limousine service is regularly approved.

The limousine service only requires an account number, the department code and the Trip Number (or the non-employee KFS number) is all that is required by the department to initiate payment. It is appropriate to include a $10 tip (this will cover the tip for roundtrip), the tip can be added to the amount that will be charged to the account. If the tip is going to be added to the department's bill, be sure to inform the traveler.
Requesting a private limousine and the additional costs associated with a private service is not compensated by IU.

Classic Touch
  • Bloomington: (812) 339-7269 Indianapolis: (317) 244-4444.
  • Indianapolis rates are $50 each way including gratuity from IUPUI campus to the Indianapolis airport. These rates are only applicable if the charge is direct billed to IU.
  • Current IU approved rates are $67 one way and $122 round trip for a shared ride. These rates are only applicable if the charge is direct billed to IU. Please note: Classic Touch rates include gratuity.
  • Make reservations by phone or by email to When making reservations, you will need to provide the traveler's Trip ID number (for IU faculty, staff or student travelers) or a Disbursement Voucher number (for non-employee travelers). The department account number is also required.
  • A 10% discount on standard rates is offered to IU faculty and staff for personal travel.
  • At the airport: Follow the signs to the Ground Transportation Center located across from Baggage Claim. The Classic Touch booth is to the left across from Hertz Car Rental. Check in with Classic Touch by notifying the booth attendant or by picking up the white courtesy phone.
  • If a passenger is delayed or misses a flight, contact Classic Touch at 1-800-319-0082 to reschedule and avoid cancellation fees.

Embarque (formerly Carey Limousine)

Carey/Embarque is discontinuing the shared-ride limo service for transportation between the Indianapolis airport and downtown Indianapolis/IUPUI campus locations effective July 15, 2015. After July 15th, travelers will pay out of pocket and be reimbursed for limo services provided by Carey/Embarque. IU will no longer have a direct bill relationship with this vendor.

Please note that the maximum allowances for reimbursement for airport limo transportation are as follows:

Approved rates (gratuity included):

  • IUPUI campus to Indianapolis Airport: $30 one-way
  • IUB campus to Indianapolis Airport: $67 one-way or $122 round trip

For information regarding additional limousine vendors that offer shared ride services for airport transportation, please visit the Travel Management Services website here.

Questions can be directed to


Go Express Travel
  • Contact Go Express Travel by phone at (812) 332-6004 or (800) 589-6004.
  • Current IU approved rates for shared sedan service from Bloomington to the Indianapolis airport are $72 one way and $144 round trip.
    Please note: these rates include gratuity.
  • Go Express Travel also offers an airport shuttle service from Bloomington to the Indianapolis airport at a cost of $20 each way. Tickets for the shuttle can be purchased online at or at ticket kiosks at each pickup locations. Call Go Express Travel for a list of locations.



Reimbursement for taxi expense to the closest airport is paid from the traveler's official work location, not their home; unless their home is closer to the airport.

Original receipts are required for reimbursement of taxi expense. The traveler must collect a taxi receipt whenever possible. If the receipt cannot be obtained, provide an explanation in the Exception to Policy field when adding the taxi expense to the Travel@IU system. Taxi expense to and from restaurants is not reimbursable unless stated in the Exception to Policy field on the reimbursement document in Travel@IU that the meal was for business purposes.

Several Indianapolis taxi services provide a special rate to IU employees for transportation to the Indianapolis airport. Therefore, the reimbursement for IUPUI employees to the Indianapolis airport is capped at $35 one way.

Home | Traveling | Discounts | Policies | Resources | About | Contact

News | Sitemap | FAQ

Travel Management Services

400 East 7th Street Poplars 613 Bloomington, Indiana 47405

Phone: 812.855.2873 · Fax: 812.855.8866