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Indiana University

University Human Resources

Questions & Answers

Benefits questions


Where can I get more information on benefits?

View the IU Benefits Video.

Browse the information on the University Human Resources Web site.

Contact University Human Resources or the campus Human Resources office. You can make an appointment too.

I have specific questions about benefits. Who can I talk to?

View the Request Assistance page for email addresses and telephone numbers of IU's Human Resources offices.

You can also contact our staff with any benefit questions:


    Phone: (812) 855-2334

What is the deadline to enroll in benefits?

You have 30 days from your hire date to enroll yourself and eligible dependents in most benefit plans. When enrollment is received within 30 days of the date you became eligible for benefits, coverage will be retroactive back to your hire date. If you do not submit enrollment within 30 days, you will not be eligible to enroll in certain benefit plans until the next Open Enrollment period with coverage effective January 1, unless you experience a family status change.

A note about retirement: If you do not enroll in the base retirement plan within 30 days, you will still be enrolled—you do not have to wait for Open Enrollment. IU's contributions will be made and will go to the plan's age-appropriate default fund.

Retirement Plans

What is my base retirement plan?

Enrollment questions


Can I still submit a paper enrollment form?

It is preferential that you submit your elections online. Employees who use online benefit enrollment will receive an email summary of their elections upon submission. However, if you require a paper enrollment form, you can contact us at or (812) 855-2334 to request a form.

How do I enroll a domestic partner in benefits?

IU-sponsored benefits are extended to same-sex domestic partners of Indiana University employees and associated children. In order to be eligible for IU-sponsored medical and dental plan enrollment, the individual must meet IU's criteria for a domestic partner and be registered by the employee with the University by submitting a notarized Affidavit of Domestic Partnership and supporting documentation as is required by the Affidavit.  For more information, visit hr.iu.edu/dp/dp.html.

Online enrollment

How to enroll online

How do I sign-up for my benefits online?

Browser compatibility, computers, and locations

Are there certain browsers that do not work with the benefit enrollment application?

Yes. The Safari browser is not supported. Using this browser will not display the Online Open Enrollment Form correctly. We recommend using Internet Explorer on Windows or Firefox on Windows or Mac.

Can I access the benefit enrollment web site from my home computer or a computer at the library?

Yes. Online Open Enrollment is available from a remote location, including your home or public library. Employees will be required to use their IU username and passphrase to gain access to the Employee Center at One.IU.

What if I don't have access to a computer at work or home?

Employees are able to log on to any IU computer with their username and passphrase. You can also use a computer at the public library or at a friend’s home.

Username and passphrase questions

I don’t know my username to login. How do I find it?

At Indiana University, a username (also known as your Network ID) is the name with which you access systems on the IU network. For faculty and staff, your IU username is the part of your IU email address before the @ (at symbol), for example, this_is_my_username@indiana.edu.






Page updated: Month 2016
Contact: • (812) 855-2334

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation or identity, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

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