Indiana University Indiana University

Indiana University


Policies for Support Staff
Represented by CWA, Local 4730 at Bloomington and Northwest

Performance Appraisal
CWA 6.1

Effective date

Revised July 1, 2006

Employees covered by this policy
This policy applies to all Support Staff at IU Bloomington and Northwest.

A. Policy overview

  1. The performance appraisal process results in one of the following three outcomes:

    1. Performance meets the performance standards and is fully satisfactory.

    2. Performance exceeds the performance standards.

    3. Performance does not meet performance standards and discrepancies are addressed through the Performance Improvement Plan.

  2. All supervisors of Support Staff must participate. Supervisors are required to identify major job duties and performance standards for each position that they supervise and review these with their employees. Supervisors are also required to conduct an annual performance discussion to provide feedback about actual performance as compared to the standards.

Procedure 6.1
Steps of carrying out the Performance Appraisal Plan            

The Performance Appraisal Plan consists of the three steps described below.

  1. Upon the hiring of a Support Staff and each year thereafter, determine major duties of each support employee and discuss major job duties and expected performance standards

    1. Major job duties are those duties that are essential to the job. These are the duties that the job was established to perform, and if they are not performed, severely impact the nature of the job.

  2. Monitor the employee's performance during the performance period, and provide regular and immediate feedback as incidences of outstanding, satisfactory, or unsatisfactory performance occurs.

  3. Conduct performance review discussions

    1. The performance review discussion is one of the most important things that a supervisor does. This is a time to continue feedback about duties, expectations, and performance.

B. Addressing performance discrepancies          

  1. A Performance Improvement Plan ( see Policy 6.4, Performance Improvement Plan) is a written tool available to supervisors for the purpose of:

    1. Improving the performance or behavior of the employee

    2. Addressing performance discrepancies identified in the performance appraisal process

Cooperation and continuing communication between the employee and supervisor is essential to the success of the Performance Improvement Plan.

C. Developing employee potential

All employees should be given the opportunity to develop their potential. See Policy 6.2, Training and Education.

Back to top


University Human Resources
Last updated: July 2006
Comments concerning content and the Web site:
Privacy Statement