Indiana University
Revised: June 2011 University Human Resource Services

Report a technical issue with the Benefits Video

Before submitting this form, we encourage you to troubleshoot the issue by adjusting your Web browser or system settings. Many video problems can be resolved this way. Here are some tips:

After you've checked all of the above:

Updates to the video occur from time to time. If it's been a while since you've watched the video you'll want to clear your browser's cache so you view the most recent verion. Here's how:


If you continue to have difficulties with the video submit the form below:

*Technical issue to report

Video won't play/start

Video stopped playing. What section/time stamp?

Closed captioning doesn't work


*Which browser are you using?

*Type of computer   PC/Windows-based    Mac    Mobile device    Other

Your email address (optional)

* = required