University Human Resource Services
Bloomington Support Staff Job Specs
Job Title and Grade: Retail Operations Supervisor / SSOE
Job Code: 002299
This is supervisory and administrative work overseeing the daily retail operations of a facility and performing administrative tasks related to those operations.
Characteristic Duties and Responsibilities
Schedules and supervises staff and hourly personnel; provides training; assigns duties; explains procedures.; participates in hiring and firing.
Recommends ways to increase profitability, store layout, display, product line, etc.
Opens and closes facility; oversees opening of registers and preparation of cash drawers.
Performs inventory control functions including: maintaining stock, filling special orders and requisitions, monitoring inventory, handling customer problems, processing incoming shipments, and assisting in purchase of some inventory items.
Assists in management of special projects and events.
Monitors and maintains facility and equipment.
Knowledge, Skills, and Abilities
Knowledge of computer and database/spreadsheet software.
Knowledge of retailing standards and procedures.
Good communication skills.
Supervisory skills and experience.
Ability to successfully interact with a diverse customer/employee base.
Education: High school diploma or GED.
Experience: One year retail experience.
The intent of this job specification is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this specification.