A-Z Index | Forms

Return to:

Information Resources Job Specs

Support Staff Job Specs
INFORMATION RESOURCES

Job Title and Grade: Computer Service Technician / SSOG

Job Code: 002446

Date: 04/03

Job Purpose

This is technical work performing a variety of non-routine tasks related to the installation and repair of computer and security equipment.

Characteristic Duties and Responsibilities

Performs analysis and repair of computers, computer peripherals, computer network problems, and laser printers.

Performs analysis, repair and installation of security system equipment, fiber optic, and telecommunications equipment.

Installs new personal computers, printers, ethernet cards, and software packages; installs upgrades of memory and hard drive systems in personal computers.

Rebuilds fuser assemblies for specific laser printers.

Constructs cables for computers, printers, and ethernet system.

Trains users on new systems and software packages.

Researches new equipment and software.

KNOWLEDGE, SKILLS, AND ABILITIES

Strong knowledge of electronics.

Basic knowledge of a variety of software packages.

Problem solving skills.

Good communication and training skills.

Good organizational skills.

Minimum Requirements

Education: Associates degree in electronics, computer system technology, or closely related field. Directly related work experience may be substituted at a ratio of two years of progressively more responsible experience for each year of education.

Experience: One year computer repair experience.

The intent of this job specification is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.  Employees may be requested to perform job-related tasks other than those specifically presented in this specification.