After this session, participants will be able to:

• Write clearly stated goals.
• Brainstorm and prioritize annual goals.
• Create action steps relevant to annual goals.
• Identify their personal motivators and demotivators.

After this session, participants will be able to:

• Understand how one's communication style can impact the effectiveness of the communicator.
• Avoid and overcome common communication barriers.
• Learn ways to use language for clear communication, including giving verbal instructions to others.

IU is a vast organization with an incredible variety of offices, resources, and support systems. How can you tap into that network to leverage your career and to enhance the support you provide to your department?

In this seminar you will:

• increase your ability to locate necessary information, services, and resources within the IU community
• learn the complex organizational structure of IU and where you fit in to the big picture.

We all want to feel our best, but often find it difficult to come up with a plan that works for us. This workshop will identify the essential elements of wellness and explore ways to make it happen.

In this session you will learn:

• what levels of exercise are appropriate for you and your lifestyle
• your biggest barriers to fitness and most effective tools to overcome them
• some basic stretching you can do at your work area
• the elements of good nutrition
• how to recognize marketing food promises that are too good to be true
• ways to make eating on the go healthy and convenient
• practices of environment control both at work and at home.

How can you personally get things done when you’re not in charge?

In this session, we will explore taking initiative, specifically;

• Looking at the qualities of a person that takes initiative
• Ways we can influence others
• The influence process
• The 7 essential behaviors of people with initiative
• Attitude
• Consistency
• Teamwork

Participants will:

• understand the meaning of stress
• determine the major sources of stress one has on the job
• use strategies and a system to manage stress on a daily basis
• understand the impact of not managing stress effectively
• apply effective stress management principles.

Conflict is an inevitable part of life. Yet, many of us de-test conflict because of poor past experiences -- hurt feelings, wounded relationships, tension permeating the office. In this seminar we will learn how to:

• mentally prepare for confrontation
• hear others out when they are angry with us
• express ourselves even in our angriest moments.

Your workspace is important to your improved performance.

We will discuss

• How workspace affects performance
• Barriers to effective workspace design
• How your characteristics should be taken into consideration when designing your workspace
• Evaluating your workspace

Each time you put your thoughts into writing, you communicate something about your credibility and professionalism. This workshop is an excellent opportunity to brush up on those writing mechanics that communicate volumes about you. You will have a hands-on chance to improve the following important elements of writing:

• common misspellings
• proofreading
• grammar
• punctuation.

It feels wonderful to send out a letter or email that you feel confident is PERFECT!

Participants will:

• Learn why high self-esteem is important as it relates to occupational success.
• Learn how self-esteem is formulated.
• Recognize cognitive distortions that impact self-esteem.
• Be able to eliminate negative self-talk.
• Practice ways to increase self-esteem.

Currently, there are five generations in the workplace. Each generation is comprised of individuals who have a lot in common. Each has its own work ethic, values, norms, methods, and motivations. Attend this session and learn how to work effectively within and between generations.

Specifically we will focus on:

• understanding the difference between generations
• exploring why there is so much confusion between the generations
• how to work effectively across generations.

Today's work culture calls for dynamic and successful strategies in managing our own careers. Explore the many models and choices available for self-assessment and job satisfaction.

Participants will:

• identify interests, values and skills that transfer across jobs and career changes
• participate in owning career planning for self-management in work and family
• have access to resources and guides for defining their jobs, their concepts of success and failure, and their strength and weaknesses
• incorporate the core concepts of being Resilientin each of our careers.

We have all heard, "The customer is always right," and "The customer is number one," but is that enough? Real customer service is an opportunity to connect with people, to brighten a day, to make a difference with the people who use your service or product. It's about giving them the PICKLE.

This session will discuss the four key principles that will keep your customers happy.

• Service
• Attitude
• Consistency
• Teamwork

We will also identify your primary customers and determine their expectations. Then, we can creatively explore the opportunities for improvement.