Indiana University
Performanace management
contents
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determine major job duties
define performance standards
document job performance
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introduction
evaluate job performancehold performance discussions
 summary

document job performance

It is important to document performance over the entire year. Good documentation procedures help to reduce the possibility of many rating errors (contained in next section, Evaluate Job Performance). Be sure to make notes of good as well as unsatisfactory performance. Good documentation is important in justifying evaluations and resultant administrative decisions. Effective documentation is:

  • Accurate
  • Specific
  • Consistent
  • A record of a discussion – never done in isolation
  • Factual, not inferential

Performance documentation may focus on:

  1. Actions of the employee:  
    "Joe left confidential documents on top of the duplicating machine even after he had been warned not to."
  2. Results of job performance:  
    "Joe saved the department over $5,000 by developing new procedures to deal with photo-copying."

Documentation should be in written form and shared with the employee.

 
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Page updated: 24 February 2005
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