Testing your IUPUI data jack
The following information assumes that your datajack is active. To find
out if your office data jack is activated contact one of the following:
- Your Local Support Provider or,
- UITS Support Center (274-HELP) or,
- Network Operations Center (274-7788)
Testing your data jack
The Ethernet cables used at IUPUI are unique in design. The correct
type of cable has four wires and eight conductor jacks. The end of the
cable that you will insert into the wall data jack is blue; the end
of the cable that you will insert into your computer's CPU is clear
(has no color).
- If your data jack (the RJ-45 data plug or connector that resembles
a modular telephone line plug) is inserted a fraction of an inch too
far, the connection may work intermittently or not at all. The best
way to insert the plug is to push in until the locking tab "clicks"
and then pull back slightly.
- Try swapping your station cable with another, "known good"
station cable. If available, try connecting a "known good"
computer to the data jack. If the data jack and station cable have no
problems, contact the support center.
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