Exchange Polices
Table of Contents
- Dependent Policies
- Accounts
- Address Book
- Public Folders
- System Maintenance
- The UITS provided Exchange service is bound by all applicable, existing
UITS policies.
- Who can get an Exchange account?
- IU faculty, appointed staff, and hourly staff
- IU students with sponsorship from an instructor
- Disk Space Policies
- Disk Quota
- Default disk space quota: 100MB
- IUB faculty/staff can request extensions up to 50MB
- IUB students can request extensions up to 50MB with instructor
sponsorship
- Quota Violation
- Accounts exceeding quota for up to 30 days:
- Daily warnings from Exchange system administrator
- New mail will not be sent if your mailbox is 10MB over
quota
- New mail will not be received if your mailbox is 20MB
over quota
- Exceeding set quota more than 30 days: Account will be disabled
- Requesting quota extensions
- Data Restoration
- Data contained in Exchange will only be restored due to a system
failure
- Single messages or single mailboxes will not be restored upon
request
- Users should take precautions when deleting items
- Deleted messages are moved to the "Deleted Items"
folder where they may be recovered by the user
- To use the "Deleted Items" as an effective recovery
mechanism, one should have the "Empty Deleted Items at
exit" option turned off
- *Users have the ability to undelete items after they have left the "Deleted Items" folder for a certain number of days. Contact your support center for more details. How do I contact IU's Support Centers?
- Virus Protection
- Virus scanning is currently being performed on the Exchange system
- Users should also perform active virus scanning on their own
workstations
- The University IT Security
Office has more information on how to protect yourself.
- Naming Conventions
- All address book objects must adhere to the following formats:
- Contacts: LastName, FirstName I
- Resources: must follow ADS naming convention (IN-UITS-ETLarge)
- Distribution Lists: must follow ADS naming convention ( BL-UITS-ESST ) or already exist in the "@indiana.edu" namespace
- Departmental identifiers which adhere to the IU given code will
take precedence over "unofficial" departmental or workgroup
codes
- Who can create public folders?
- IU departmental computing support providers
- How to create public folders
- Send requests for folder creation to valid@indiana.edu
- Once top-level folder has been created, owners may create
subfolders
- Folder owners will also be able to control access to folders
through access control lists
- Disk Space Policies for Public Folders
- Disk Quotas
- Default quota per department: 200MB
- Departments may requests quota extensions up to 400MB
- Quota Violations
- Public folders exceeding set quota less than 30 days: Warnings
will be issued to folder owner
- Exceeding set quota more than 30 days: Access to folders
will be disabled
- Exceeding set quota more than 60 days: Folder contents will
be archived and permanently deleted
- Requesting additional disk space
- Send requests for quota extensions to valid@indiana.edu
- Departments requiring more than 400MB of disk space may
subsidize the additional needed space
- Data Restoration
- Data contained in Exchange will only be restored due to a system
failure
- Individual Public Folders will not be restored upon request
- Users should take precautions when deleting items
- Scheduled Maintenance
- The Exchange service maintenance window occurs weekly on Sunday
mornings from 6:00 am until 10:00 am.
- The Exchange service may be available
during this maintenance window, however service may be interrupted
without warning.
- To view a list of scheduled downtimes, see the following web page IU Network and System Notices
- Unscheduled Maintenance
- As the need for unscheduled maintenance arises, announcements
of the service outage will be made through all normal UCS Support
Center channels of communication.
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