| Service | Annual Cost | Unit Cost/Level | Unit Cost/Level | Satis |
|---|---|---|---|---|
| Account Administration | $216,077 | $2.70/userid/year 80,000 userids |
$3.28/action 65,800 actions on accounts |
NA |
| Applications Development Infrastructure |
$521,042 | $0.0025/transaction 205,532,000 on-line transactions |
$11.33/hour 45,999 development hours |
NA |
| Authentication Services | $54,030 | $10.33/SafeWord card/year 5,230 SafeWord cards |
NA | |
| Business Process Reengineering | $84,609 | All Research & Development | NA | |
| CICA Total | $429,559 | NA | ||
| General Programming Consulting |
$27,153 | $20.73/hour 1,310 hours |
$754.25/project 36 projects |
NA |
| Graphics Software Programming Support |
$8,963 | $61.39/hour 146 hours |
$896.30/project 10 projects |
NA |
| Instructional Media Development | $142,744 | $51.61/hour 2,766 hours |
$17,843.00/project 8 projects |
NA |
| Media Services (scanning,cd prod,audio,etc.) |
$32,180 | $27.62/hour 1,165 hours |
$103.81/project 310 projects |
92% |
| Technology Exploration |
$25,283 | $34.73/hour 728 hours |
$2,106.92/project 12 projects |
NA |
| Video production,editing, & post production |
$34,007 | $38.91/hour 874 hours |
$1,700.35/project 20 projects |
NA |
| Visualization Consulting |
$159,229 | $45.57/hour 3,494 hours |
$3,184.58/project 50 projects |
NA |
| Classroom/Lab Computing Technology | $996,479 | $14.76/student served 67,503 students served |
NA | |
| Computing Infrastructure (DCIM, etc) | $224,784 | $2.81/userid/year 80,000 userids |
$44,956.80/project 5 projects |
NA |
| Conferencing | $246,239 | $30.40/user 8,100 users |
$1,698.20/conference 145 conferences |
NA |
| Data Archival/Retrieval | $75,288 | $37.64/GB 2,000 GB |
NA | |
| Database Administration | $229,686 | $12.01/DB object 19,128 DB objects |
$7,656.20/server/year 30 servers |
NA |
| $3,062.48/model/year 75 models |
NA | |||
| Database/Data Management Support | $279,012 | $62.00/user/year 4,500 users |
$116.26/system/year 2,400 systems |
NA |
| $1,860.08/contact 150 contacts |
NA | |||
| Decision Support Systems | $1,047,145 | $1,903.90/account/year 550 accounts |
$10.10/job step 103,680 job steps |
NA |
| $10,166.46/dataset/year 103 datasets |
NA | |||
| Departmental Computing Support Delivery Total | $1,019,327 | NA | ||
| Advising & Departmental Services |
$226,027 | $34.64/Faculty/Staff/year 6,525 Faculty/Staff |
$941.78/department/year 240 departments |
NA |
| $1,130.14/LSP/year 200 Leverage Support Providers |
NA | |||
| Distributed Support Infrastructure |
$478,711 | $73.37/Faculty/Staff/year 6,525 Faculty/Staff |
$1,994.63/department/year 240 departments |
NA |
| $2,393.56/LSP/year 200 Leverage Support Providers |
NA | |||
| Distributed Support Programs |
$15,612 | $2.39/Faculty/Staff/year 6,525 Faculty/Staff |
$65.05/department/year 240 departments |
NA |
| $78.06/LSP/year 200 Leverage Support Providers |
NA | |||
| Hardware/Software Acquisition Consulting |
$98,559 | $15.10/Faculty/Staff/year 6,525 Faculty/Staff |
$410.66/department/year 240 departments |
NA |
| $492.80/LSP/year 200 Leverage Support Providers |
NA | |||
| Infrastructure Application & Technology Assessment |
$200,418 | $30.72/Faculty/Staff/year 6,525 Faculty/Staff |
$835.08/department/year 240 departments |
NA |
| $1,002.09/LSP/year 200 Leverage Support Providers |
NA | |||
| Departmental Computing (NCI grants) | $939,310 | $47.35/students served 19,836 students served |
NA | |
| Education Program Total | $634,722 | NA | ||
| Education/Certification (Ed/Cert) Programs |
$150,057 | $312.62/student 480 students |
$3,751.43/class 40 classes |
90% |
| $133.98/hour 1,120 hours of instruction |
NA | |||
| General Computing Classes |
$195,291 | $26.26/student 7,438 students |
$564.42/class 346 classes |
NA |
| $127.81/hour 1,528 hours of instruction |
NA | |||
| InfoShares | $32,124 | $25.91/student 1,240 students |
$518.13/class 62 classes |
NA |
| $172.71/hour 186 hours of instruction |
NA | |||
| Jumpstart classes | $225,126 | $16.11/student 13,970 students |
$307.13/class 733 classes |
NA |
| $1,541.96/hour 146 hours of instruction |
NA | |||
| Self-study programs | $32,124 | $59.49/student 540 students |
$391.76/course 82 courses offered |
NA |
| Electronic Lockers | $399,935 | $18.18/user/year 22,000 users |
$1,904.45/GB/year 210 GB |
NA |
| Electronic Text Resource Service (LETRS) Total | $209,844 | NA | ||
| Consulting | $48,444 | $24.29/contact 1,994 contacts |
NA | |
| Education | $25,397 | $126.99/contact 200 contacts |
NA | |
| On-line Information Resources |
$50,270 | $0.93/access 54,032 Web/Gopher accesses |
NA | |
| Public Workstation Access |
$85,733 | $43.00/use 1,994 uses |
NA | |
| Financial Systems (FIS, Payroll, TOPS, etc) | $1,733,270 | $0.0646/transaction 26,844,000 on-line transactions |
$104.53/hour 16,581 development hours |
92% |
| Global Name Space Management | $70,998 | $0.89/userid/year 80,000 userids |
NA | |
| Information Retrieval (InfoCenter) | $452,654 | $405.97/account/year 1,115 accounts |
$1.47/query 307,824 queries |
NA |
| $278.56/dataset/year 1,625 datasets |
NA | |||
| Instructional Technology Support/TLTL | $323,868 | $144.45/contact 2,242 contacts |
$51.23/hour 6,322 hours |
NA |
| $2,233.57/project 145 projects |
90% | |||
| Instructional Computing (INSTRUCT) | $744,879 | $65.98/account/year 11,289 instructional accounts |
NA | |
| Library Systems | $1,084,703 | $0.0097/transaction 111,968,000 on-line transactions |
$138.07/hour 7,856 development hours |
92% |
| ListServ | $69,996 | $1.46/subscriber/year 48,000 subscribers |
$583.30/list/year 120 lists |
93% |
| Messaging/Electronic Mail | $461,155 | $0.0046/message 100,000,000 messages delivered |
$7.15/account/year 64,480 accounts |
91% |
| $2.53/MB 182,000 MB received |
NA | |||
| Network Total | $2,119,773 | NA | ||
| Internet | $116,453 | $0.0024/1000 packets 48,322,310,400 packets |
97% | |
| IUBnet | $1,153,320 | $0.0030/1000 packets 379,093,478,400 packets |
$82.33/connection/year 14,009 network connections |
93% |
| IUnet | $752,987 | $0.0325/1000 packets 23,194,080,000 packets |
NA | |
| LANs | $97,013 | $485.07/LAN/year 200 IUB LANs |
NA | |
| Newsgroups | $23,062 | $0.0001/article 218,400,000 articles processed |
$0.36/account/year 64,480 mail accounts |
NA |
| Other Applications | $284,899 | $54.68/hour 5,210 development hours |
NA | |
| Printing and Other Output | $147,160 | $459.88/printing event 320 printing events |
NA | |
| Publications/Documentation Total | $483,524 | NA | ||
| Electronic Publications Design |
$173,573 | $899.34/document 193 Web documents produced |
NA | |
| Public Information | $153,484 | $1.69/document 91,000 documents distributed |
NA | |
| Technical Documentation | $156,467 | $1.03/document 152,000 documents distributed |
NA | |
| Research Computing | $849,155 | $849.16/account/year 1,000 accounts |
$424.58/MIP 2,000 MIPS |
92% |
| Security Administration | $169,832 | $2.12/userid/year 80,000 userids |
$5,307.25/product/system 32 product/systems acted on |
NA |
| $16,983.20/project 10 projects |
NA | |||
| Stat & Math Center | $424,504 | NA | ||
| Extended Consulting | $63,723 | $2,548.91/contact 25 contacts |
NA | |
| Hardware/Software Acquisition Consulting |
$109,608 | $182.68/contact 600 contacts |
NA | |
| On-line Information Resources |
$63,722 | $88.50/Web/Gopher hit 720 Web/Gopher hits |
NA | |
| Telephone Consulting | $109,609 | $89.84/contact 1,220 contacts |
NA | |
| Walk-in Consulting | $77,843 | $99.80/contact 780 contacts |
NA | |
| Student Computing Facilities (Clusters) Total | $3,266,475 | NA | ||
| Consulting | $829,044 | $10.63/hour 78,000 hours |
$1.06/contact 780,000 contacts |
NA |
| $23.29/student/year 35,594 IUB Students (IU Fact Book) |
NA | |||
| Hardware | $1,989,487 | $2,120.99/seat/year 938 seats |
$0.47/seat/hour 4,270,604 seat/hours |
97% |
| $55.89/student/year 35,594 IUB students |
97% | |||
| Software | $447,944 | $477.55/seat/year 938 seats |
$0.10/seat/hour 4,270,604 seat/hours |
97% |
| $12.58/student/year 35,594 IUB students |
97% | |||
| Student Systems (Registration, FAMS, etc.) | $1,226,292 | $0.0184/transaction 66,720,000 on-line transactions |
$73.64/hour 16,652 development hours |
92% |
| Supercomputing (Paragon) | $123,352 | $0.16/node hour 754,790 node hours utilized |
NA | |
| Support Center Total | $960,702 | NA | ||
| E-mail/Knowledgebase | $273,182 | $0.26/contact 1,056,000 contacts |
$31.19/business hour 8,760 business hours |
89% |
| Extended Consulting | $172,868 | $43.22/contact 4,000 contacts |
$84.74/business hour 2,040 business hours |
NA |
| Telephone Consulting | $413,897 | $4.51/contact 91,800 contacts |
$206.95/business hour 2,000 business hours |
87% |
| Walk-in Consulting | $100,755 | $1.57/contact 64,000 contacts |
$49.39/business hour 2,040 business hours |
NA |
| University Telecommunications Total | $345,122 | NA | ||
| Voice Systems Design Support |
$168,669 | $75.30/hour 2,240 hours |
NA | |
| Telecom Consulting | $176,453 | $70.02/hour 2,520 hours |
NA | |
| Unix Workstation Support Total | $464,620 | NA | ||
| Extended Consulting | $161,623 | $179.58/contact 900 contacts |
NA | |
| Hardware/Software Acquisition Consulting |
$69,089 | $87.23/contact 792 contacts |
NA | |
| On-line Information Resources |
$95,216 | $0.31/Web/FTP server hit 305,000 Web/FTP hits |
86% | |
| Telephone Consulting | $109,912 | $87.23/contact 1,260 contacts |
NA | |
| Walk-in Consulting | $28,780 | $44.41/contact 648 contacts |
NA | |
| Usability Testing | $82,088 | $156.36/hour 525 hours |
$342.03/session 240 sessions conducted |
NA |
| $5,472.53/project 15 projects |
NA | |||
| WWW/Gopher/FTP | $336,406 | $0.03/access 11,298,504 access to central servers |
$1,038.29/account/year 324 information provider accounts |
97% |
| $38.61/contact 8,712 information provider contacts |
NA | |||
| TOTAL | $23,855,577 | |||
Last revised 15 October 1996
http://www.indiana.edu/~ucs/about.html
Comments to: UCShomepage@indiana.edu
Copyright 1996, The
Trustees of Indiana University