Indiana University

Rates for Direct-Bill Services / IU Bloomington Campus

FY 2011-12



UITS Communication Services Installation Charges Monthly Rate
Basic Bundle Services
(No monthly charge for these services.
Installation charges apply to new service requests and will be billed by UITS.)
Converged Communication Charge
  • Basic Faculty/Staff telephone line and network access
    		•  $82.60
  • Extensions — same building
    		•  $35.40
  • Fax or Modem Line
    		•  $59.00
    		—
    UniCom Services (Unified Communications)
  • UniCom (Lync) Basic
    		•  No Charge
  • Existing phone number converting to UniCom (Lync) Enterprise Voice
    		•  No Charge
  • New phone number for UniCom (Lync) Enterprise Voice
    		•  $59.00
    		—
    Basic Telephone Equipment
    • IP 1120E Telephone or
    • Cortelco 2203 or
    • Meridian 9316 caller ID phone or
    • Astra M9110 or
    • Astra 9316 or
    • USB Telephone or
    • Headsets (Wired & Wireless)
  • Single Line Equipment
    		•  $82.60
  • Headsets
    		•  $38.95
    		—
    Standard Calling Features
  • Call Forwarding
    		•
  • Caller ID w/ call waiting
    		•
  • Call forward don't answer
    		•
  • Dial call waiting
    		•
  • Call forward busy
    		•
  • Directed call park
    		•
  • Call pick-up
    		•
  • Directed call pick-up
    		•
  • Call park
    		•
  • Message waiting
    		•
  • Call waiting
    		•
  • Simultaneous ringing
    		•
  • Call screening
    		•
  • Speed call short
    		•
  • Caller ID
    		•
  • Speed call long
    		•
    		— —
    Voice Mail
    • Unified Message Service voice mailbox for exchange email users
    • Unified Message Service voice mail only
    • Voice Attendant (Previously Voice Menu)
    		 Call (812) 856-2287
    for quote    		 —
    Data Circuits
    • 2 Wire Circuits
    • 4 Wire Circuits
    		 $142.00 —
    Blackberry Enterprise Server Access $45.00 —
    Long Distance
    • Anywhere in the United States 24 hours a day, 7 days a week
    		 — —
    Telephone Repair
    • Charges may be applicable for lost, stolen, vandalized and customer provided equipment
    		 — —
    A La Carte Services
    (billed by UITS)
    New Voice/Data Jack (Pre-wire)
    • A $71.00 per hour time charge (billed in quarter hour increments) plus materials is applied when installing new jacks.
    		 Time and materials —
    Expedite Fee for Pre-wires Additional Fee $142.00 —
    Expedite Fee for moves, adds, and changes
    • The fee is charged for requests for service for the same day or next day
    		 Double the installation charge per telephone line or requested service —
    IP 1140E Telephone $82.60 $6.00
    Business Set Equipment (M5316) $82.60 $5.00
    Add-on Module for Business Set $47.20 $2.75
    Business Feature Package — $6.00
    IP 8540 Telephone (use with UniCom 3 only) $82.60 $10.17
    Caller ID Two Line Telephone $82.60 $3.75
    Automatic Call Distribution (ACD) $110.00 Call (812) 856-2287
    for quote
    Data Jack Activation
    • Non-general fund customers pay an additional $71/hour (1 hour minimum) for time and materials
    		 $17.70 —
    Fiber Circuit $71.00 $65.00
    Move Telephone (in the same building) $47.20 —
    Move Telephone (to a different building) $59.00 —
    Change
    • Business Set to Single Line
    • Phantom Line to Single Line
    • Phantom Line to Business Line
    • Single Line to Buisness Line
    		 $82.60 —
    Change Type Equipment $41.30 —
    Change Telephone Number $29.00 —
    Change keys on a Business Set and/or Add-on Module Call (812) 856-2287
    for quote    		 —
    International Long Distance, Long Distance Calling Cards, Toll Free Inbound Service — Call (812) 855-2111
    for quote
    Blackberry, TREO, PDA Equipment and Data Plans — Call (812) 855-2111
    for quote
    Cellular equipment and voice plans — Call (812) 855-2111
    for quote
    Paging
    • IPN Alpha, IPN Numeric, American Messaging Alpha and Numeric
    		 $11.50
  • Alpha
    		•  $9.00
  • Numeric
    		•  $6.00
    Price includes insurance
    Meet Me Conference with Toll Free number access — $0.075 per minute
    Web Hosting Services Rate
  • Central Web Account (1 GB) (Auxiliary and External Accounts)
    		•  $250.00/year
  • Additional web space (rolling average) in excess of initial 1 GB
    		•  $2.00/GB
  • Virtual Hosting for Web Accounts
    		•  $125.00/year
  • MySQL databases in excess of 1 GB
    		•  $2.00/GB
    Consolidated Hosting Environment (Windows and SQL Server) Rate
    All Services per month
  • Departments
    		•  $100.00
  • Auxiliaries
    		•  $150.00
    Web Only per month
  • Departments
    		•  $40.00
  • Auxiliaries
    		•  $60.00
    Database Only per month
  • Departments
    		•  $80.00
  • Auxiliaries
    		•  $120.00
    Please note: The annual billing rate is 10 times the monthly rate.
    Intelligent Infrastructure Services Rate

    Virtual System Rental

  • Standard Virtual System, VMware, 1 CPU, 2 GB memory, 35 GB disk
    		•  $425.00/System
  • Additional CPU
    		•  $125.00/CPU
  • Additional Memory
    		•  $40.00/GB

    Disk Storage

  • Fiber Channel Attached Disk (SAN)
    		•  $1.00/GB/year
  • Available to Virtual System Rentals only
    		•   

    Data Backup

  • Data retention charge for storing
    		•  $0.35/GB/year

    Server Co-location

  • Rack Space
    		•  $4221.00 / year
  • Power cord and installation
    		•  $300.00 / cord
  • Floor tile cutout
    		•  $150.00 / cutout
  • Additional proximity cards
    		•  $20.00 /card
  • De-installation fee not to exceed $500
    		•  $500 / removal
    These charges are estimates; actual cost will be incurred by client

    Distributed Printing

  • Continuing existing printer
    		•  $250.00 / year
  • Add a New Printer
    		•  $400.00 / year
  • Remove a Printer
    		•  $100.00 one time credit
    Safeword Cards Per Unit
    OTP (One Time Password) Tokens $25 — $35 each
    Information Technology Policy and Security Office Rate

    New Certificates, Certificate Renewals, Additional Licenses, Copyright Violations

  • SSL Cert (100)
    		•  $134.51
  • EV SSL Cert (1)
    		•  $575.99
  • SGC Supercert (1)
    		•  $593.99
  • Code Signing Cert (1)
    		•  $251.99
  • Copyright Violations
    		•  $50.00

    Advanced IT Core Programming $50.00 / hour
    HELPnet Services
    HELPnet Support Services - Team Activation Contracted Client Non-Client
  • Advanced Faculty and Staff Support
    		•  $99 / month email for quote
  • Internet/Web Team Support
    		•  $59 / month email for quote
  • Central Systems Team Support
    		•  $39 / month email for quote
    HELPnet Web Service Products
  • New Web Project Application Development
    		•  Cost-20% $59.00/hour
  • Legacy Application Maintenance
    		•  Free $59.00/hour
  • Web Hosting Fee
    		•  Free $149.00/month
  • Web Project Consulting
    		•  Free $99.00/hour
  • Secure Code Check and Debugging
    		•  Free $99.00/hour
  • SharePoint Site Development
    		•  Cost-20% $59.00/hour
  • WCMS Site Development
    		•  Cost-20% $59.00/hour
    HELPnet Central Systems Service Products
  • SharePoint Collection Administration
    		•  Free $499.00/year
  • SharePoint Site Administration
    		•  Free $199.00/year
  • Security Audit Review
    		•  Free $895.00
  • Server Virtualization Conversion
    		•  Cost-20% $Email for quote
  • Server OS/SQL Upgrade Conversion
    		•  Free Email for quote
  • Custom Server Provisioning
    		•  Cost-20% Email for quote
  • Server Administration Project Consulting
    		•  Free $99.00/hour
    HELPnet Client Support
  • Emergency Group Support - Desktop
    		•  n/a Email for quote
  • 24/7 Executive Leadership Support
    		•  Call for quote Email for quote
  • Executive Home Office Support
    		•  Call for quote Call for quote
    * General fund accounts receive the basic information provider support at no charge.
    ** Charges paid by all customers, including those operating with general funds. Printing performed by IUPUI Mail Services.
    *** Does not include cost of continuous form paper or labels. Special forms will be priced on a case by case basis.

    RATES FOR THE FOLLOWING UITS SERVICES WILL BE MADE AVAILABLE THROUGH OTHER BULLETINS.  
    YOU MAY SECURE RATES BY CONTACTING THE MANAGERS OR CENTERS FOR EACH SERVICE AS FOLLOWS:
    Advanced IT Core Programming Ganesh Shankar 317-278-3784 gshankar@iupui.edu
    Advanced Visualization Lab Mike Boyles 317-278-3647 mjboyles@iupui.edu
    Enterprise Web Technical Services Craig Spanburg 812-855-0718 csspanbu@indiana.edu
    Digital Media Services Kim Milford 317-278-4815 kmilford@iupui.edu
    HELPnet Services Carl Rhine 317-274-3087 crhine@iupui.edu
    STEPS Workshops UITS IT Training & Education Program 812-855-7383 ittraining@indiana.edu
    Student Technology Center Classroom Reservations Student Technology Centers web site stcsite@indiana.edu
    Computer Operations Facilities Management Agreement Dan Miller 812-855-9909 djmille@indiana.edu
    Student Technology Centers
    B&W/Color Printing & Usage Fees    		   web site stcprint@indiana.edu
    Classroom Technology Services Beverly Teach 812-855-2922
    317-278-2929    		 teach@indiana.edu
    Software Sales
    (for departmental purchases)    		   812-855-3970 cdware@indiana.edu