The following position reporting to Pete Bucklin, Manager, Leveraged Services, is being
posted externally. If interested, you must apply online at https://jobs.iu.edu/
Refer to job number #7911.
Device Management Systems Engineer - PA3IT
Description and Responsibilities:
Work with technical engineers on exciting projects and be at the forefront of emerging technologies around Indiana University. Help guide University technical decisions around innovative business solutions and use cutting edge technology to inspire the future while pushing all acceptable limits.
Under minimal supervision demonstrate proficiency for advanced system management skills, technical design, training, analysis, programming, and other tasks related to the implementation, development and architecture of Workplace Deployment and Device Management Ecosystems; i.e. Enterprise System Center Configuration Manager (SCCM) service at Indiana University for all schools and departments across all campuses. Candidate is expected to effectively participate in cross-group collaborations and help develop the strategy which unifies and standardizes Indiana University.s Workplace Deployment and Device Management solution utilizing tools and/or resources like Microsoft.s System Center Configuration Manager (SCCM).
Candidate will help establish priorities, assign functions and maintain policy governing Workplace Deployment and Device Management Solutions at Indiana University. Lead all change management activities necessary to ensure runtime goals match the strategy and objectives of enterprise services. Provide and apply comprehensive knowledge to bug reporting and isolation, test case authoring and refinement, automation scripts, and work closely with other teams (engineering, cross functional and cross campus) to resolve highly complex and difficult problems.
Responsible for participating in the system design, implementation, research, and troubleshooting of complex issues within the enterprise Workplace Deployment and Device Management environment. Establish metrics and monitor system configuration to ensure data integrity and optimum system performance metrics are obtained. Oversee enterprise service upgrades, modifications, and reinstallations related to the enterprise service components. Analyze and evaluate new capabilities and emerging technologies related to the enterprise-wide Workplace Deployment and Device Management Solution.
Analyze capacity data and develop capacity plans for enterprise-wide system. The Systems Engineer will also be responsible for providing technical leadership for strategic projects and initiatives on the enterprise Workplace Deployment and Device Management roadmap. Responsible for developing security policies and standards and development of infrastructure and service disaster recovery plans.
Develop training materials necessary for successful implementation of the enterprise Workplace Deployment and Device Management Solution in a multi-tenant environment. Work to standardize and automate repeatable tasks and steps across multiple accounts while providing expert guidance and mentoring to more junior team members. Participate in information sharing and roundtable discussions which provide advice and leadership to CIC partners, k-12 school corporations, and other colleges and universities as directed.
Responsible for working with other University Engineers to develop and publish white papers related to Workplace Deployment and Device Management Solutions at Indiana University. This includes submission of these white papers to technical conferences.
REQUIRED: BS/BA in related discipline or combinations of related education and experience will be considered.
3 years experience, preferably working on enterprise projects or systems in and around Microsoft System Centered Configuration Manager services.
Solid understanding of standard client/server, networking, and Internet fundamentals, superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) with experience in managing medium to large environments. The candidate should understand all aspects of SCCM effectively including patch management, software distribution and logging in detail. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), Microsoft Operations Manager (MOM) and/or System Center Operations Manager, System Center Essentials and WSUS is desired.
Additionally, functional knowledge across the suite of System Center products including System Center Service Manager, Orchestrator, Operations Manager, Virtual Machine Manager, Data Protection Manager, and other components of the System Center suite is desired. Additionally, Knowledge of the following would be advantageous: MDT (BDD), PowerShell, repackaging applications and virtualization of OS and applications.
Indiana University is an Affirmative Action/Equal Employment institution.