The following position reporting to Mike Booher, Manager of GlobalNOC Service Desk is being
posted externally. If interested, you must apply online at https://jobs.iu.edu/
Refer to job number #5424.
Network Operation Technician - SS0E
Description and Responsibilities:
Provides support to the Global Research Network Operations Center.s (GRNOC) daily shift operations with primary responsibility requiring high level network monitoring, problem analysis, tracking, and resolution. Assists with diagnosing problems and taking appropriate corrective action for networks, including IU campus/statewide networks and other IU supported national and international research and education networks.
Qualifications:
REQUIRED: High school diploma and one year of equivalent work experience in the areas of computer and network operations, customer support, telecommunications, or related field.
Excellent oral and written communication skills required, as are demonstrated problem solving and analytical skills.
Preferred: Some college and demonstrated knowledge of local and wide area networks.
Indiana University is an Affirmative Action/Equal Employment institution.
