Actions Taken in Response to 1996 Survey

UCS takes survey responses seriously. Some of the actions we have taken in the last year as a result of the 1996 user survey include the following:

UCS has a new web page ( http://www.indiana.edu/~ucs ) that was created in response to requests for better information about UCS. You will find the unit, aggregate costs, and perceived quality of our services displayed on one of these pages.
Base on very high satisfaction with UCS Help Online and the UCS Knowledge Base, UCS has placed greater emphasis on publicizing these online computing tools.
UCS is taking a series of steps to enhance the UCS Public Computing Facilities, including putting the equipment in all the clusters on a three-year upgrade cycle.
In order to help the staff and offices that run Indiana University, the IU Decision Support Services environmment has been expanded and enhanced.
Staffing at the UCS Center for Statistical and Mathematical Computing was increased in order to better meet research needs.