Skip to content

User Testing Participation: About

What is user testing?
User testing is when a person from the intended audience uses a system, like a website or application, to complete a set of tasks while being observed by usability specialists.

Why is it done?
User testing is the one of the best ways to actually identify problems with a system. People's actions tend to speak louder than their verbal perceptions. Typically, when user testing is not pursued during the development of a system, its launch is accompanied by a wide variety of problems. The cost to repair these problems can be much more expensive than it is to include user testing in the development process.

What do I have to do?
As a participant, all you need to do is come to our lab and use the system we're evaluating while we observe. It's that simple.

The sessions last about one hour and there are usually 8-12 tasks to complete. We ask you to "think aloud", or say what you're thinking, as you progress through the tasks. You will also be asked to fill out some basic questionnaires about the system and yourself.

Why should I participate?
There are number of possible reasons you might want to participate in user testing:

  • You're curious about the process and would like to learn more
  • It's your chance to make a difference by helping us make systems easier to use
  • Sometimes you get free giveaways, gift certificates, or even money for your efforts

I'm ready to participate. What do I need to do?
To participate in user testing, please see our Sign Up page.