About Us: Consulting Team
Tara is the manager of the Process eXperience Architecture group at Indiana University. She has a Master’s degree in Human Computer Interaction through the School
of Informatics and Computing and over 10 years of experience in the field of Human Computer Interaction. She enjoys the challenges involved in creating quality systems while balancing user needs, system requirements, and development deadlines and restrictions. Tara's goal is to provide users with better information systems by promoting development processes that include user-centered design, user feedback at all stages of the development lifecycle, usability testing, and research.
Jae is the lead consultant for the Process eXperience Architecture group and has
completed his Post-Master's degree in Information Science through the School
of Informatics and Computing at Indiana University. In
addition to his focus on Human Computer Interaction, he is interested
in effective Computer-Mediated Communication (CMC) systems that
accommodate and promote social interaction and relationship building.
Jenny Brown Hertel
Jenny Brown Hertel, a consultant with the Process eXperience Architecture group, has a B.A. in Journalism and worked in tech support for over 13 years with organizations such as Prevent Child Abuse Indiana, IBM Global Services and Indiana University. She obtained a Master's degree in Human Computer Interaction through the School of Informatics and Computing at Indiana University. She is interested in user research and applying user-centered design from the beginning to the end of the design process, thereby increasing usability and decreasing the need for tech support.
Chris is an interaction designer with a Master's degree in Human-Computer Interaction Design, specializing in prototyping across a broad spectrum of physical and digital fidelities. He sketches with brush pens, sculpts sticky notes, mind maps the uncharted, and wrangles pixels.
Kevin is a Systems Analyst Programmer for Kuali Student, a community source project for higher education institutions. In 2006, he graduated with a Master's degree in human-computer interaction from Indiana University and is currently a Ph.D. candidate at the School of Informatics and Computing. His past research is eclectic, including political wikis, tangible interfaces for children's games, machinima, and network analysis of ball movement in basketball. In 2009, Kevin authored the first technical book about Twitter, Twitter API: Up and Running, published by O'Reilly Media. Kevin is also a contributor to Wired's GeekDad blog and a co-founder of SociaLens, a research and consulting firm helping organizations to succeed in the digital age.
Kai is an interaction designer for the Process eXperience Architecture group. He has a Master's degree in Interaction Design. His design process involves solving problems by utilizing ideation, brainstorming, researching, prototyping, wireframing, and reiterating. Kai's goal is to create designs that are well-informed by the users' needs.
Jared is a graduate assistant for the Process eXperience Architecture group, and previously worked for the U.S. Attorney's Office in Washington, DC in the Fraud and Public Corruption Section. He is currently pursuing a Master's degree in Human Computer Interaction Design through the School of Informatics and Computing. Jared is interested in strategic design planning, with a goal to make timely, socially responsible experiences which grow and thrive on user input and are able to adapt to their relevant depth of need.