About Us: Consulting Team
Tara is the manager of the Process eXperience Architecture group at Indiana University. She has a Master’s degree in Human Computer Interaction through the School
of Informatics and Computing and over 10 years of experience in the field of Human Computer Interaction. She enjoys the challenges involved in creating quality systems while balancing user needs, system requirements, and development deadlines and restrictions. Tara's goal is to provide users with better information systems by promoting development processes that include user-centered design, user feedback at all stages of the development lifecycle, usability testing, and research.
Jae is the lead consultant for the User Experience Group and has
completed his Post-Master's degree in Information Science in the School
of Library and Information Science at Indiana University. In
addition to his focus on Human Computer Interaction, he is interested
in effective Computer-Mediated Communication (CMC) systems that
accommodate and promote social interaction and relationship building.
Tom is a graphic designer and user interface developer for the Process eXperience Architecture Group. He holds a Masters degree in music from Indiana
University, and has seven years experience working in the field
of web development and design.
Jenny Brown Hertel
Jenny Brown Hertel, a consultant with the User Experience Group, has a B.A. in Journalism and worked in tech support for over 13 years with organizations such as Prevent Child Abuse Indiana, IBM Global Services and Indiana University. She obtained a Master's degree in Human Computer Interaction through the School of Informatics and Computing at Indiana University. She is interested in user research and applying user-centered design from the beginning to the end of the design process, thereby increasing usability and decreasing the need for tech support.
Kevin is a Systems Analyst Programmer for Kuali Student, a community source project for higher education institutions. In 2006, he graduated with a Master's degree in human-computer interaction from Indiana University and is currently a Ph.D. candidate at the School of Informatics and Computing. His past research is eclectic, including political wikis, tangible interfaces for children's games, machinima, and network analysis of ball movement in basketball. In 2009, Kevin authored the first technical book about Twitter, Twitter API: Up and Running, published by O'Reilly Media. Kevin is also a contributor to Wired's GeekDad blog and a co-founder of SociaLens, a research and consulting firm helping organizations to succeed in the digital age.
Tracie is the graduate assistant for the Process eXperience Architecture group, and has served in various roles within UITS over the last 10 years. She has a Master ‘s degree in Applied Health Science: Safety Management through the School of Health, Physical Education and Recreation. She is currently pursuing a graduate degree in Human Computer Interaction Design through the School of Informatics and Computing. Tracie’s goal is to create tools that combine User-Centered Design (UCD) and safety, to pinpoint key performance indicators, and improve safety performance in asystem that is reliable, valid, and desirable to the users.