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Application       <Insert detail here>

 

Owners              <Insert detail here>

 

Date                    <Insert detail here>

 

Activity               Heuristic Evaluation             

                             Usability Testing                  

 

Consultants     <Insert detail here>             

                                                                        

                                                                        

 

Participants

Role

System experience

No system experience

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TOTAL

 

 

 

 

 

 

 

Executive summary

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Purpose of Study

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Method

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Participants

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Procedures

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Tasks

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Results

The results of the study have been divided into three sections:

  1. Task performance (e.g. successes and failures)
  2. Observations and recommendations
  3. Post-test satisfaction ratings and comments

 

Task

Success  Success    Failure

   Easy       Difficult         

1

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The following table presents the observations, interpretations, and recommendations for redesign. These data are organized into two major categories loosely based on a usability problem taxonomy [1]:

  • Task Problems include those problems related to the effective mapping and facilitation of tasks by the system (e.g. navigation, process flow).
  • Artifact Problems include those usability problems associated with individual interface objects (e.g. visual design, language, interactions with screen objects).

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<Insert observations here>

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1.        <Insert recommendations here>

 

 

2.        .

 

 

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4.        <Insert recommendations here>

 

 

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Conclusion

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Screen 1: <Insert detail here, visually identify and verbally describe the problem>

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Screen 2: <Insert detail here, visually identify and verbally describe the problem>


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Screen 3: <Insert detail here, visually identify and verbally describe the problem>

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Screen 4: <Insert detail here, visually identify and verbally describe the problem>

 


 Post-Test Satisfaction Ratings

 

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Post-Test Satisfaction Ratings

 

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[1] Keenan, S.L., Usability Problem Taxonomy