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Resources: Tools & Templates

The following tools and templates are designed to assist you with your usability activities. The list is a "work-in-progress" and we hope to add to it over time, so feel free to share your suggestions for templates you would like to see.

Tools

Omnigraffle Stencils (v 3.0)
Designed for use with Omnigroup visual communication software for Mac OS/X, these two Omnigraffle stencils were created to help communicate user-centered design activities and proposals to clients and development teams. Both stencils were co-developed by Todd Zazelenchuk of Whirlpool Corporation and Elizabeth Boling of the Instructional Systems Technology department at Indiana University.

User-Centered Design Activities (sit 1.6mb) (View stencil)
Includes interviewing, paper prototyping, design critique, card sorting, usability testing, analysis, etc...

User-Centered Design Deliverables (sit 1.5mb) (View stencil)
Includes draft report, final report, wireframe, survey, videotape, CD-ROM, etc...

Visit the Omnigraffle Extras page for more stencils. Installation instructions can be found at the bottom of that page.

Templates Download

For a comprehensive list of valuable templates and forms related to planning and conducting usability studies, visit the Society for Technical Communication's Usability Toolkit.

Testing Protocol (Doc 24kb)
A generic message that welcomes volunteers to your study and lets them know what to expect.

Participant Consent Form (Doc 26kb)
A consent form to confirm the participants' understanding of the user testing session and their willingness to participate.

Video Release Form (Doc 27kb)
A consent form to allow the future use of tape-recorded session material for educational or presentation purposes.

Report Outline (Doc 71kb)
Includes the key ingredients for a usability report as well as some optional elements.

Formatted Report (Doc 96kb)
Includes a formatted usability report enabling you to insert your information in the appropriate sections.

Other useful reporting examples may be found at:

  • The CUE-2 project website in which multiple evaluation reports of Hotmail.com by various industry professionals are compared for strengths and weaknesses.
  • The Common Industry Format guidelines produced by Serco.