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Resources: Usability

General Resources
Site provided by the National Cancer Institute to provide current and accurate information on how to make health-related information Web sites and other user interfaces more usable, accessible, and useful.

Good Experience
Mark Hurst is the creator of this newsletter covering issues related to the online customer experience.

Usability First
This website provides information and resources for key issues related to usability in website and software design.

STC Usability Special Interest Group
Forum to share information and experiences on issues related to usability and user-centered design provided by the Society for Technical Communication.

SAP Resource and Forum for People-Centric Design
SAP offers user interface design resources with useful information for the UI field. Visitors are invited to participate and contribute.

Spin Group Usable Design Resources
Spin Group has compiled a collection of articles, case studies, and presentations that focus on four key topics: accessibility, e-learning, web development, and usability. The list of links is consistently updated.

Online Writing Guide
Our own compilation of suggestions and tips on writing for the web. Includes many useful resources.

Professional Organizations

The ACM's Special Interest Group on Computer-Human Interaction brings together people working on the design, evaluation, implementation, and study of interactive computing systems for human use.

Usability Professionals' Association (UPA)
The UPA supports those who promote and advance the development of usable products, reaching out to people who act as advocates for usability and the user experience.

Society for Technical Communication
STC is an individual membership organization dedicated to advancing the arts and sciences of technical communication. Its members include technical writers and editors, content developers, documentation specialists, technical illustrators, instructional designers, academics, information architects, usability and human factors professionals, visual designers, Web designers and developers, and translators - anyone whose work makes technical information available to those who need it.

Human Factors and Ergonomics Society (HFES)
The mission of HFES is to promote the discovery and exchange of knowledge concerning the characteristics of human beings that are applicable to the design of systems and devices of all kinds.