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VIDEOCONFERENCING STREAMING

Polycom PVX: Installation Guide for ViaVideo Users

Uninstalling the Current ViaVideo Software

Before installing the PVX software, you'll need to uninstall your existing ViaVideo software.

1. From your computer's Control Panel (e.g., Start menu --> Settings --> Control Panel), double click Add/Remove Programs.
   
2. From the list of installed programs, highlight Polycom ViaVideo and click Change/Remove.
   
3. Choose Remove, click Next, and follow the onscreen instructions to remove the ViaVideo software from your computer.
   

Getting the PVX Software

To download the special version of PVX software that will work with your ViaVideo camera, go to the PVX Download page and log in with your IU network username and password.

Installing the PVX Software

1. When you've downloaded the PVX software, double click the PVX_6_0_2_camera_update.exe icon on your desktop and follow the onscreen instructions.
   

Configuring the PVX Software

1. To begin configuring the PVX software, turn on your ViaVideo camera, double click the Polycom PVX icon on your desktop and follow the onscreen instructions.
   
2. When prompted for your Name, enter your name as it will appear in the video conferencing address book. Please use the following format to conform with the IU address book naming convention:

   Lastname, Firstname (IU network username) (see example below)

   For the H.323 Extension, please see the Indiana University H.323 Dialing Plan.
   
   If you'd like the PVX software to start each time your computer starts, check the box next to Auto-start application in background.
   
3. On the Directory Setup page, delete all existing entries.
   
   On the first line under Global Directory, enter gab.iu.edu and check the box next to Register with this Server (see example below).
   
4. On the VideoMail Setup page, click Next.
   
5. On the Web and Management Services page, clear all fields and checkboxes (see example below).
   
6. On the Sound Effects Setup page, adjust the sound level to your desired volume, then click Next.
   
7. If your computer has multiple input lines, you'll be prompted to select the input into which you've plugged your ViaVideo. We recommend using the Line In whenever possible. If the ports on your computer are color-coded, the Line In port is typically blue.
   
8. In the Audio Setup window, choose the method you're using to connect the ViaVideo camera's audio output to your computer. This is usually Audio Cable Connected to the Audio-In Port on the PC.
   
9. In the Network Setup window, in most cases you should keep the default Use the PC's Local IP Address. If you are using the PVX software behind a NAT (e.g., a home router), you'll need to choose Use the External (WAN) IP Address.
   

More PVX Configuration

1. If the PVX software isn't already running, launch it from the icon on your desktop, then click the Setup button (the wrench icon in the top left corner of PVX screen) to see the Setup tabs.
   
2. On the General tab, verify the format of your name and email address.
   
   To automatically accept incoming calls and automatically mute your audio (so the far side can not hear you until you unmute your PVX software), check the Auto-Answer and Mute Auto-Answer Calls boxes.
   
   Change the default Maximum Time in Call to 0.
   
3. On the Directory tab, make sure Dial using H.323 extension when connected to a Gatekeeper is checked.
   
4. On the H.323 tab, click the Specify box, then type the following in the Gatekeeper IP Address field:

   129.79.4.49

   
5. Click the Apply button and you should see a message almost instantaneously that reads: "Gatekeeper registration successful...."
6. Click OK to close the Setup window.

Testing Your Setup

1. With the PVX software running, click the Directory button to see the IU Addressbook of videoconferencing endpoints. To place a test call, scroll down and double click the Video Copybird entry. You'll be connected to a unit that allows you to test your audio and video. If you have difficulty connecting or if you do not see video or hear your audio looped back to you when you talk, please call the Videoconferencing Help Desk at: 812-856-2020.