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Frequently Asked Questions about
Membership
Why
should I become a "member" of a radio station?
How do I become a member?
I've never used my credit card
on the Internet before. Is it safe?
How
do I know if my browser supports secure transactions?
How do I decide how
much to contribute?
How long is my membership valid?
When can I expect to receive
the WFIU umbrella (or other thank-you gift) I was promised when
I pledged during WFIUs membership drive?
Is my gift tax-deductible?
Does WFIU exchange its members
names?
What if Directions In Sound
didnt arrive this month?
Do I have to receive Directions
In Sound each month?
I just sent you my renewal
check. Why did I receive another renewal letter?
Can I choose a combination
of thank-you gifts if I pledge $240 or more?
What if I move?
Why did I get two of these?
Will my employer double my
gift?
How can I purchase a WFIU membership
as a gift for a friend?
Q.
Why
should I become a "member" of a radio station?
A.
The quality programming you find on WFIUespecially the newsis
extremely expensive. We purchase network programming from National
Public Radio & Public Radio International and produce local
programs. Then we turn to the people who listen to help pay the
bills. Its like paying for a subscription to a valued magazine,
only we dont have a required subscription rate and we work
on the honor system. If you use our service, we request that you
do whatever you can to help keep the station viable for the future.
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Q.
How do I become a member?
A.
Most people join WFIU for the first time during our annual fall
membership drive. During the fund drive, just call in when you hear
the phone numbers mentioned and a friendly volunteer will lead you
through the membership process. It only takes about 2 minutes. Or
you can call the Membership Department at 855-6114 or 1-800-662-3311
from 8:30 a.m. to 5:00 p.m., Monday through Friday. You also can
join on-line,
or if you prefer, print out our Membership
Form and fax it to us at 812-855-6323.
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Q.
How do I decide how much to contribute?
A.
The amount you contribute is entirely up to you. Most of our members
decide how much to give by thinking about how many hours they listen
each day or week and then assigning a value to that listening. We
offer a variety of thank-you
gifts, and well send you 12 issues of our monthly
program guide, Directions In Sound, for any contribution
of $40 or more (or $25 for full-time students). We hope, however,
that the support of quality public radio programming is the true
motivation for your pledge.
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Q.
I've never used my credit card on the Internet before. Is it safe?
A.
For your protection, WFIU's Online Pledge Form is stored and served
from a secure server, and it requires the use of a secure browser.
The financial information your computer sends us is encrypted while
in transit. Encrypted files are scrambled and can only be reassembled
by someone who has the correct encryption key.
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Q.
How do I know if my browser supports secure transactions?
A.
Your browser can't connect to a secure page unless it is equipped
to read data securely. If you do have a browser that supports secure
transactions, such as Netscape 3 or higher or Internet Explorer
3 or higher, look in the bottom left corner of your browser window.
You'll see a key icon or lock icon that closes or completes. You
may also see a dialog box, informing you that you are entering or
leaving a secure page.
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Q.
How long is my membership valid?
A.
Membership extends for one year from the date of your contribution.
Your expiration date is on your Directions In Sound label.
You will be notified by mail when its time to renew your annual
membership. To ensure continuous delivery of your member benefits,
be sure to renew promptly. You may receive a phone call as a reminder
if your membership expires. If you renew early, your membership
will be extended an additional twelve months.
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Q.
When can I expect to receive the WFIU umbrella (or
other thank-you gift) I was promised when I pledged during WFIUs
membership drive?
A.
To minimize costs and maximize programming dollars, thank you gifts
are ordered after the drive is over. You should receive your gift
four to six weeks after your pledge has been paid. Members paying
by monthly installments receive their gifts after the stations
costs are covered.
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Q.
Is my gift tax-deductible?
A.
Your gift to WFIU is tax deductible to the extent permitted by law.
Current IRS regulations allow you to deduct the amount of your contributions
during the year MINUS the estimated fair market value of any thank
you gifts you received in return. You will receive a statement showing
the total amount of your contribution and the value of any gifts
you requested. You may also be eligible for an Indiana state tax
credit. We recommend that you consult your tax advisor for details.
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Q.
Does WFIU exchange its members names?
A.
Lists of donors to WTIU-TV and WFIU-fm are confidential. Your decision
to support public broadcasting is a fundamentally private decision;
we are committed to keeping that decision private. For more information
on WFIUs
official policy on the exchange of membership lists,
contact Eva
Zogorski, WFIUs Membership Director at 855-6114
or 1-800-662-3311.
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Q.
What if Directions In Sound didnt arrive
this month?
A.
There are several possible answers to this question. Have you moved?
We may not have your correct address. Your membership may have expired.
Your copy may have been lost in the mail. Whatever the reason, e-mail
or call the Membership Department at 855-6114 or 1-800-662-3311
during regular business hours and well send you another copy.
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Q.
Do
I have to receive Directions In Sound each month?
A.
You decide exactly what you want to receive from WFIU. You may request
to be eliminated from program guide mailings, additional gift solicitations,
member contact and/or telemarketing calls. We will mark your membership
record as you wish. Call the Membership Department at 855-6114 or
1-800-662-3311 or e-mail
us with your membership preferences.
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Q.
I
just sent you my renewal check. Why did I receive another renewal
letter?
A.
Renewal notices are mailed based on contributions received by the
15th of the month. If you continue to receive notices
after you've renewed, please contact the Membership Department at
855-6114 or 1-800-662-3311 or e-mail
us to verify that we received your contribution and have
posted it to the correct account.
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Q.
Can
I choose a combination of thank-you gifts if I pledge $240 or more?
A.
If you pledge on-line,
you can only request one thank you gift for each pledge. However,
if you see another gift you want, simply pledge twice and request
the second gift. Our membership database will recognize you and
credit both pledges to one membership account.
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Q.
What if I move?
A.
To avoid delays of your member benefits, please complete and submit
our change of
address form or call the Membership Department at 855-6114
or 1-800-662-3311.
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Q.
Why did I get two of these?
A.
If you receive two copies of any of our mailings, you may have duplicate
membership records. Please e-mail
or call the Membership Department at 855-6114 or 1-800-662-3311
during regular business hours and well fix the problem.
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Q.
Will my employer double my gift?
A.
Many companies and foundations will match the contributions of their
employees and even spouses and retireesto public broadcasting.
Its a simple way to make your dollars go even further for
public radio. Refer to our matching
gift directory or check with your Personnel or Human
Resources Office to determine if your company will match your contribution.
Fill out the employer-provided matching gift form and send to WFIU
at 1229 East 7th Street, Bloomington, IN 47405-5501.
Note: Even if your employer matches your gift, you can only
receive a thank you gift equal to the amount of your pledge (i.e.,
matched $75 contributions cannot receive $120 thank you gifts).
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Q.
How can I purchase a WFIU membership as a gift for
a friend?
A.
Gift memberships are welcomeand a great gift for those hard-to-buy-for
family members or friends. Gift memberships begin at $40; your friend
will get all the benefits of membership, while youll have
the satisfaction of supporting your public radio station.
When pledging on-line,
simply select "gift membership" at the top of the form,
fill out the form with your personal information and then provide
the name & address of the gift recipient in the comment section.
Of course, you can always call the Membership Department at 855-6114
or 1-800-662-3311 during regular business hours. Well even
send notice of your generous gift to that special person!
Do
you have a different question? Please e-mail
us or call 855-6114 or
1-800-662-3311
during regular business hours.
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WFIU
Created and maintained by Michael
Toler
Last updated: Wednesday, May 26, 2004
Copyright 2004, The Trustees of
Indiana
University
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